PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vitality Extracts and Helzberg Diamonds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Vitality Extracts
Helzberg Diamonds

Vitality Extracts and Helzberg Diamonds Overview

Total reviews 364 205
Company responses 0 0
Issues resolved 6 1

Vitality Extracts and Helzberg Diamonds Consumer Ratings

Rank
243 out of 947 in Cosmetics and Personal Care category
146 out of 864 in Jewelry and Accessories category
Customer service
189 in category
88 in category
Product or Service Quality
192 in category
97 in category
Website
186 in category
116 in category
Price Affordability
151 in category
127 in category

Vitality Extracts and Helzberg Diamonds Rating Details

Customer service
1.3 (159 reviews)
1.6 (81 reviews)
Reviewer's quote

I couldnt reach a customer service person. Received automated call. They will call back..

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...THE WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED. I need Helzberg to credit my payment once and for all!!! I spent $7,700 on earings and was going to spend $25k on an engagement ring..

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Product or Service Quality
1.5 (145 reviews)
1.9 (66 reviews)
Reviewer's quote

...The customer service was fantastic and because of the way I was treated I knew this company was one that I wanted to do future business with. I truly felt that I mattered and that they cared to do the right thing. Thank you so very much..

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Customer service was friendly but notified me it came from an outlet store on line so it could only be take to an outlet store, for hopefully just a new battery but the onsite jeweler would be able to help. It took me a week before I could drive 30 mins to an outlet store where I was told by the...

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Website
1.9 (145 reviews)
2.3 (56 reviews)
Reviewer's quote

...With all of the comments on this website saying the SAME THING, why are you, as a company that wants to sell a product successfully, addressing this issue?!?!?!? #epicFAIL..

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...I ordered the ring from the website and was told it's a special order I will get it in 5 to 7 weeks...

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Price Affordability
2 (144 reviews)
2.4 (51 reviews)
Reviewer's quote

Order189**** needs to be price adjustment for 30%..

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I am now only sitting $100 under the initial price I paid for the rings even after making on-time payments every single month for a whole year. They do not honor their clients and they will never receive business from me again. I recommend the same to anyone else who is even thinking about buying...

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Vitality Extracts and Helzberg Diamonds Pros and Cons

Pros
  • Prices
  • Oils and jewelry
  • Delivered in timely manner
  • Customers service
  • Personal customer service
  • Nice ring
Cons
  • Terrible customer service
  • Took my money and did not ship the item
  • Failure to respond to numerous follow-up emails
  • Customer service
  • Quality
  • How they handled my situation

Vitality Extracts and Helzberg Diamonds Most Positive Reviews

Top rated reviews
5

Took 3 weeks to receive however I am very satisfied with all 4 oils I got just as good as doterra

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5

I absolutely love this company. I will never shop anywhere else. Unlike other big jewelery companies helzberg is backed...

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5

I have never worn base just eye makeup and my skin drank up Skin Envy...my skin glows! I had someone 12years younger...

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5

The customer service I received was above and beyond anything I have ever received. I contacted a csr because the...

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Vitality Extracts and Helzberg Diamonds Most Critical Reviews

Lowest rated reviews
1

SAME EXACT COMPLAINT AS OTHER REVIEWER ON 12/6/16! Ordered 3 car diffusers for Christmas presents, nothing stated it...

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1

Found out the hard way the "lifetime warranty" on the anniversary band I purchased only covers the stones. The poor qual...

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1

I ordered some products from this company on Nov 23rd and have yet received anything I ordered. I have contacted the...

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1

I have a ring my husband bought me he traded it in got another ring the store close down they couldn't find a lifetime...

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Vitality Extracts and Helzberg Diamonds Latest Reviews

Recent published reviews
5

I have not received my order yet.Still waiting..I spoke with them and they said to allow 5 more business days.
Thank you

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No votes

Either i missed placed my card aor some1 stoled it

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No votes

I ordered roll on essential oil. Buy one get one Free with the FREELROLE CODE. At the end it asked if I wanted skin...

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1

I visited your Concord Mills store looking for an engagement ring. To make a long story short. We were interested in a...

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Vitality Extracts and Helzberg Diamonds Products and Services

Most reviewed product and services
  • Vitality Extracts Shipping Service (96 reviews)
  • Vitality Extracts Essential Oil (35 reviews)
  • Vitality Extracts Hair Envy Essential Oil (27 reviews)
  • Helzberg Diamonds Ring (81 reviews)
  • Helzberg Diamonds Bracelet (8 reviews)
  • Helzberg Diamonds Ring Repair (4 reviews)