PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vitality Extracts and Helzberg Diamonds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Vitality Extracts
Helzberg Diamonds

Vitality Extracts and Helzberg Diamonds Overview

Total reviews
342
199
Company responses
0
0
Issues resolved
5
1

Vitality Extracts and Helzberg Diamonds Consumer Ratings

Rank
224 out of 899 in Cosmetics and Personal Care category
146 out of 831 in Jewelry and Accessories category
Customer service
181 in category
92 in category
Product or Service Quality
191 in category
98 in category
Price Affordability
141 in category
131 in category
Website
168 in category
112 in category

Vitality Extracts and Helzberg Diamonds Rating Details

Customer service
1.2 (147 reviews)
1.6 (80 reviews)
Reviewer's quote

...The customer service was fantastic and because of the way I was treated I knew this company was one that I wanted to do future business with. I truly felt that I mattered and that they cared to do the right thing. Thank you so very much..

Read full review

...THE WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED. I need Helzberg to credit my payment once and for all!!! I spent $7,700 on earings and was going to spend $25k on an engagement ring..

Read full review
Product or Service Quality
1.5 (138 reviews)
1.9 (64 reviews)
Reviewer's quote

...The worst customer service EVER! Will never order again-and will follow posts on Facebook with negative responses, so everyone can see the scam ya'll have going on. :poop:..

Read full review

Customer service was friendly but notified me it came from an outlet store on line so it could only be take to an outlet store, for hopefully just a new battery but the onsite jeweler would be able to help. It took me a week before I could drive 30 mins to an outlet store where I was told by the...

Read full review
Price Affordability
2 (137 reviews)
2.4 (50 reviews)
Reviewer's quote

...Even if you're just trying to find out the shipping price, and not even complete the purchase. You're not a customer, but they try to market you anyway..

Read full review

I am now only sitting $100 under the initial price I paid for the rings even after making on-time payments every single month for a whole year. They do not honor their clients and they will never receive business from me again. I recommend the same to anyone else who is even thinking about buying...

Read full review
Website
1.9 (136 reviews)
2.4 (55 reviews)
Reviewer's quote

...With all of the comments on this website saying the SAME THING, why are you, as a company that wants to sell a product successfully, addressing this issue?!?!?!? #epicFAIL..

Read full review

Ordered a cross online via their website on December 21, 2016. They said within 2 days the item would be at their store in Brandywine. I have the confirmation number: ORDER CONFIRMATION NUMBER: ML_561XXXX I called the store on 12-23 and they advised me they have not received the item yet...

Read full review

Vitality Extracts and Helzberg Diamonds Pros and Cons

Pros
  • Prices
  • Oils and jewelry
  • Delivered in timely manner
  • Customers service
  • Personal customer service
  • Great customer service - fast return when my ring was sent out
Cons
  • Took my money and did not ship the item
  • Terrible customer service
  • Still have not received after 15 days
  • Customer service
  • Quality
  • How they handled my situation

Vitality Extracts and Helzberg Diamonds Most Positive Reviews

Top rated reviews
5

Took 3 weeks to receive however I am very satisfied with all 4 oils I got just as good as doterra

Read full review
5

I absolutely love this company. I will never shop anywhere else. Unlike other big jewelery companies helzberg is backed...

Read full review
5

I have never worn base just eye makeup and my skin drank up Skin Envy...my skin glows! I had someone 12years younger...

Read full review
5

The customer service I received was above and beyond anything I have ever received. I contacted a csr because the...

Read full review

Vitality Extracts and Helzberg Diamonds Most Critical Reviews

Lowest rated reviews
1

SAME EXACT COMPLAINT AS OTHER REVIEWER ON 12/6/16! Ordered 3 car diffusers for Christmas presents, nothing stated it...

Read full review
1

Found out the hard way the "lifetime warranty" on the anniversary band I purchased only covers the stones. The poor qual...

Read full review
1

I ordered some products from this company on Nov 23rd and have yet received anything I ordered. I have contacted the...

Read full review
1

I have a ring my husband bought me he traded it in got another ring the store close down they couldn't find a lifetime...

Read full review

Vitality Extracts and Helzberg Diamonds Latest Reviews

Recent published reviews
1

I was unaware that I would be charged 79.00 after the trial I signed up for...I understood it to read if you choose to...

Read full review
No votes

I returned a Morganite on 4/22 trough UPS. I still have the return slip for their pick up. Why is my Helzburg bill over...

Read full review
1.2

When I placed my order it said it would be here the 27 of May. When I looked at the order page it says it has not even...

Read full review
3

I made my payment in store March 4th at the direction of Comenity Bank because they bought they took over the account...

Read full review

Vitality Extracts and Helzberg Diamonds Products and Services

Most reviewed product and services
  • Vitality Extracts Shipping Service (95 reviews)
  • Vitality Extracts Customer Care (43 reviews)
  • Vitality Extracts Essential Oil (28 reviews)
  • Helzberg Diamonds Ring (81 reviews)
  • Helzberg Diamonds Customer Care (23 reviews)
  • Helzberg Diamonds Bracelet (8 reviews)