Kay Jewelers vs Helzberg Diamonds
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kay Jewelers and Helzberg Diamonds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Kay Jewelers and Helzberg Diamonds Overview
Total reviews | 1196 | 226 |
Company responses | 0 | 0 |
Issues resolved | 4 | 1 |
Kay Jewelers and Helzberg Diamonds Consumer Ratings
Kay Jewelers and Helzberg Diamonds Rating Details
Kay Jewelers and Helzberg Diamonds Pros and Cons
- Pretty jewelry
- Nice selction
- Used to treat me the same if i spent 0 or 2000 dollars
- Customers service
- Financing
- Selection reasonable prices professional attitude
- Careless customer care
- False guarantee
- Customer service
- Customer service
- How they handled my situation
- Quality
Kay Jewelers and Helzberg Diamonds Most Positive Reviews
It has been over a year since I ordered my wedding band and ring. We ordered from Janice at Partridge Creek, Clinton Twp...
I absolutely love this company. I will never shop anywhere else. Unlike other big jewelery companies helzberg is backed...
Just helped me with my bill by giving me a n extension and a payment plan so I can pay it and make my credit good
No complaint. Had my due date changed with no problem. Thanks for helping me with this. They did an excellent job from...
Kay Jewelers and Helzberg Diamonds Most Critical Reviews
I will never purchase anything from Kay Jewelers again and as a matter of fact I will never go back in their store....
Had the manager say some pretty disrespectful things to an employee in front of me and when I told her it was uncalled...
I went into Kays Jewelers to see about a customized band for my wedding rings for my 30th anniversary. I got the run...
Origional sales associate was great but down hill from there. Was given wrong ring, was not sent for sizing then sized...
Kay Jewelers and Helzberg Diamonds Latest Reviews
I was placed on the hardship program and was told to pay $85.00 for 12 months and the late fees will be dismissed....
Order #0814****, order placed 12/13. Initial order was misshipped, sent to wrong address, signed for by Hernandez my...
I tried to purchase this item, Heart-Shaped Lab-Created Ruby & White Lab-Created Sapphire Gift Set Sterling Silver...
After calling customer service, my issue was resolved the next day (it was late evening when I called). The day after...
How would you compare Kay Jewelers vs Helzberg Diamonds?
After spending a ton of money there, the last being about $25,000 for a loose diamond, I found their customer service to be horrible. We have shopped Helzberg for about 40 years, and this last girl at the Helzberg in the Miller Hill Mall was absolutely horrible.
Now we shop right across the way at Kay's. Jenna is absolutely fabulous!! She is prompt, courteous, responds to texts and emails, and does what she can to make sure we are happy-all the time. I have such distaste for Helzberg's, that I will never shop there again!
Their loss, I love to purchase diamonds and gold, and I am not afraid to spend money on something I want. Kay's has gone out of their way to custom make two separate enhancers as well as one separate setting.
Product or Service Quality
The products at both were great, byt the service quality at Helzberg's has completely turned me off from shopping there.
I have something else to compare
nothing
Kayโs jewelers are terrible not worth the money you spend the diamonds always come out and their always loose