Start a new comparison
Delete

Helzberg Diamonds

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 161 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Absolutely liked 1
  • Bad 1
  • Call in customer service 1

Customers don't like

  • Customer service11
  • How they handled my situation6
  • Poor customer service4
  • Whole process4
  • Quality4
Delete

Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 609 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Pretty jewelry 3
  • Phone representative did her best to help 1
  • Products 1
  • Several locations in salt lake valley 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care13
  • False guarantee8
  • Defective jewelry5
  • Refusal to refund5
  • Poor service and does nothing5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.