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Helzberg Diamonds
Kay Jewelers

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Helzberg Diamonds

Helzberg Diamonds

1.8
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 194 TOTAL REVIEWS
Rank
143 out of 1155
in Jewelry and Accessories category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Discounts and Special Offers
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    15
  • SUCCESSFUL
    33%
  • AVG CALL DURATION
    04:13
  • ISSUES RESOLVED
    33%
Top Products and Services
2.1
80 reviews
2.7
23 reviews
1.8
8 reviews
Kay Jewelers

Kay Jewelers

1.7
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 880 TOTAL REVIEWS
Rank
165 out of 1155
in Jewelry and Accessories category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Discounts and Special Offers
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    1012
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    04:49
  • ISSUES RESOLVED
    15%
Top Products and Services
1.8
121 reviews
1.9
55 reviews
1.5
43 reviews

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Anonymous
#1532449

Kay’s jewelers are terrible not worth the money you spend the diamonds always come out and their always loose

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