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Helzberg Diamonds

Jewelry and Accessories
  • 1 ISSUES RESOLVED
  • 187 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Personal customer service 1
  • Great customer service - fast return when my ring was sent out 1
  • Customers service 1
  • Call in customer service 1
  • Absolutely liked 1

Customers don't like

  • Customer service15
  • Quality3
  • How they handled my situation3
  • Whole environment in general2
  • No date or estimated date of deliver2
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Jared

Jewelry and Accessories
  • 2 ISSUES RESOLVED
  • 324 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Friendly staff 3
  • Sales staff 2
  • Friendly repair liasion 2
  • Working with ty - honered the esp 1
  • Work done on ring 1

Customers don't like

  • Customer service23
  • High price and low quality4
  • Repair services quality3
  • Product support3
  • Deceptive sales practices3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1406540

Jared is horrible. They fail to tell clients that they don’t take checks.

Nice staff, but I don’t trust them. I’ve never had a check denied until Jared.