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Helzberg Diamonds

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 168 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Absolutely liked 1
  • Bad 1
  • Call in customer service 1
  • Great customer service - fast return when my ring was sent out 1

Customers don't like

  • Customer service11
  • How they handled my situation7
  • Poor customer service5
  • Quality4
  • Whole process4
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Jared

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 280 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Friendly staff 2
  • Jewlery 1
  • Other sales associate not mesqua 1
  • Repair liasion girl 1
  • Sales staff 1

Customers don't like

  • Customer service16
  • High price and low quality7
  • Customer service or product6
  • Horrible customer service6
  • Repair services quality5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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