PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Heights Finance and Ocwen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Heights Finance
Ocwen

Heights Finance and Ocwen Overview

Total reviews
134
1484
Company responses
0
0
Issues resolved
0
5

Ocwen was first mentioned on PissedConsumer on Sep 26, 2007 and since then this brand received 1484 reviews. It is 1350 reviews more than Heights Finance received since Dec 31, 2009.

Heights Finance and Ocwen Consumer Ratings

Rank
77 out of 1293 in Loans and Mortgages category
179 out of 1293 in Loans and Mortgages category
Customer service
51 in category
167 in category
Product or Service Quality
62 in category
180 in category
Interest Rate
131 in category
135 in category

According to consumer ratings and reviews, Heights Finance ranks 102 points higher in the Loans and Mortgages category than Ocwen. People gave Heights Finance 2.1 stars for Customer service criterion in Loans and Mortgages category and it is 299 points higher than the worst rated brand in this category. At the same time, Ocwen was rated 1.2 stars for Customer service criterion in this category and it is 183 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Heights Finance has a higher rating than Ocwen. Regarding Interest Rate criterion, consumers gave Heights Finance 1.6 stars and it is 63% greater than other in category. Ocwen however was rated 1.6 stars and it is 61% greater than other in category.

Heights Finance and Ocwen Rating Details

Customer service
2.1 (64 reviews)
1.2 (295 reviews)
Reviewer's quote

...my opinion is that the only reason why they only want peoples money by way of auto pay is so when the customer that goes through them and asks for help and requests for history of payments that the customer makes is denied. :sarcastic:..

Charity f

...just another knife in the back of a good customer like me and why is congress not checking on these sort of violators and in particular why not good ole boy Don Trump himself?..

Kenneth Q
Product or Service Quality
2 (61 reviews)
1.1 (277 reviews)
Reviewer's quote

Horrible service and don’t tell the truth. So you spend extra money to pay loan off faster and company fails to let you know it’s not going to principal if you pay online. Do not take out loan with them Horrible service..

Purley

They accepted my payments for ALL of 2018. I have PROOF thru my bank statements that I paid AND THEY ACCEPTED PAYMENT, yet they’ve posted on credit bureaus I did not. I can PROVE fraud! They are frauds, liars and need to be brought up on RICO warrants. The liars foreclosed on my home in 2019 based...

PissedConsumer1660357
Interest Rate
1.6 (58 reviews)
1.6 (259 reviews)
Reviewer's quote

...And my interest rate is over 50%. I made a big big costly mistake. :sad:..

Janice R

Trying to refinance and get a better interest rate and get away from ocwin , they will not send a payoff statement , i have been calling them every day for about three weeks different person and different conflicting awnseres every day it seemes we are being held hostage is there any help out there...

PissedConsumer1646220

Heights Finance and Ocwen Pros and Cons

Pros
  • Company as a whole
  • Opportunity to loan money
  • Staff
  • One person that tried to help me
  • Loan modification staff is competent and fair
  • Didnt
Cons
  • I did not like
  • Your entire company
  • Staff needs some training
  • Absolutely no customer service
  • No clear answers
  • Lost paperwork

Heights Finance and Ocwen Most Positive Reviews

Top rated reviews
5

I am a former employee of Heights and can tell you with absolute honesty that this company is based upon the highest eth...

5

I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...

Heights Finance and Ocwen Most Critical Reviews

Lowest rated reviews
1

Dyersburg tn... awful. Had 3 loans with them in past. All of which was paid. My fourth loan was for 1000. I had been...

1

The mortgage company completed the necessary inspection and was to release the money to the builder to complete the buil...

Heights Finance and Ocwen Latest Reviews

Recent published reviews

The one positive review is bogus

Read all 134 reviews
1

I faxed over our modification packet the day after it arrived last week, and Ocwen said that the minimum days to send...

Read all 1484 reviews

Heights Finance and Ocwen Products and Services

Most reviewed product and services
  • Heights Finance Loan (65 reviews)
  • Heights Finance Customer Care (14 reviews)
  • Heights Finance Manager (8 reviews)
  • Ocwen Mortgage (524 reviews)
  • Ocwen Loan (210 reviews)
  • Ocwen Loan Modification (161 reviews)