PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Heavens Best Carpet and Sears Home Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Heavens Best Carpet
Sears Home Services

Heavens Best Carpet and Sears Home Services Overview

Total reviews
4
1935
Company responses
0
0
Issues resolved
0
7

Sears Home Services was first mentioned on PissedConsumer on Mar 31, 2011 and since then this brand received 1935 reviews. It is 1931 reviews more than Heavens Best Carpet received since Apr 7, 2011.

Heavens Best Carpet and Sears Home Services Consumer Ratings

Rank
222 out of 1504 in Household Services category
149 out of 1504 in Household Services category
Product or Service Quality
150 in category
103 in category
Customer service
158 in category
115 in category
Reliability
153 in category
103 in category

According to consumer ratings and reviews, Sears Home Services ranks 73 points higher in the Household Services category than Heavens Best Carpet. People gave Heavens Best Carpet 1 stars for Product or Service Quality criterion in Household Services category and it is 96 points higher than the worst rated brand in this category. At the same time, Sears Home Services was rated 1.3 stars for Product or Service Quality criterion in this category and it is 143 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Sears Home Services has a higher rating than Heavens Best Carpet. Regarding Reliability criterion, consumers gave Heavens Best Carpet 1 stars and it is 62% worse than other in category. Sears Home Services however was rated 1.2 stars and it is 58% greater than other in category.

Heavens Best Carpet and Sears Home Services Rating Details

Product or Service Quality
1 (2 reviews)
1.3 (639 reviews)
Reviewer's quote

I paid $139 dollars to clean my carpet on april 23 2016 to heavens best carpet cleaning located at 7418 old compton street las vegas nevada. I asked them to come back and re clean my carpet because it was still dirty. They have refused to come back and re clean it. They ertainly do not have any...

PissedConsumer868257

After 13 years of service and been a loyal customer I just cancel My Sears Master Service Agreement I have enough of this scam Congratulations SEARS you just lets one more customers down Certificate Number: 086833200600043 in case you guys to confirm the cancellation..

PissedConsumer1773616
Customer service
1 (2 reviews)
1.1 (791 reviews)
Reviewer's quote

guy used some pad carpet smelled worse. Nasty attitude after I told him it smells worse. Dont use this rude unprofessional compaby

PissedConsumer843714

...I have never experienced such poor customer service- I called the Gainesville location and they hung up on me. I will never use this company again- I dont know what has happened to Sears but this is no longer the company I have known all these years. No customer service whatsoever..

Rosemary M
Reliability
1 (2 reviews)
1.2 (628 reviews)
Reviewer's quote

No items

Trying to get refrigerator repaired for 3 months. 6 contacts with company still unresolved. Exposed wires from ice/water dispenser

Deborah S

Heavens Best Carpet and Sears Home Services Pros and Cons

Pros
No votes
  • Technician
  • How sear was 10 yrs ago
  • Sales people were nice
Cons
No votes
  • Poor customer service
  • Inability to repair
  • Lack of customer service

Heavens Best Carpet and Sears Home Services Most Positive Reviews

Top rated reviews
No votes
5

After 3 years and numerous repairs (all 3 doors replaced, electronic board replaced, ice maker repair, now it stops...

Heavens Best Carpet and Sears Home Services Most Critical Reviews

Lowest rated reviews
1

guy used some pad carpet smelled worse. Nasty attitude after I told him it smells worse. Dont use this rude...

1

It cost me $95 to learn never to call Sears Appliance Repair again.

I agreed to the minimum $95 charge just for a hous...

Heavens Best Carpet and Sears Home Services Latest Reviews

Recent published reviews
1

I paid $139 dollars to clean my carpet on april 23 2016 to heavens best carpet cleaning located at 7418 old compton...

Read all 4 reviews
1

After 13 years of service and been a loyal customer I just cancel My Sears Master Service Agreement I have enough of thi...

Read all 1935 reviews

Heavens Best Carpet and Sears Home Services Products and Services

Most reviewed product and services
  • Heavens Best Carpet Carpet Cleaning Service (2 reviews)
  • Sears Home Services Refrigerator Repair (247 reviews)
  • Sears Home Services Washing Machine Repair (136 reviews)
  • Sears Home Services Customer Care (135 reviews)