Heat Surge vs Kitchenaid

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Heat Surge

Appliances and Electronics
Has verified representatives
  • 0 ISSUES RESOLVED
  • 26 COMPANY RESPONSES
  • 50 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $256 AVERAGE LOSS
2.2
Diversity of Products or Services
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Very unsatified 5
  • Would never recommend there product 4
  • Look 1
  • Outside look of the product 1
  • Looked nice 1

Customers don't like

  • Customer service5
  • Unreliability3
  • On hold for an hour to get customer service1
  • Unsafe1
  • Only one heat setting and no thermostat adjustment1

Products by Heat Surge

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Kitchenaid

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 463 TOTAL REVIEWS
  • $810K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.8
Diversity of Products or Services
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Look of product 9
  • Appearance and reputation 4
  • Sleek ss design 4
  • Previous history with product 3
  • Reputation 3

Customers don't like

  • Lack of quality in product18
  • Customer service10
  • Defective products9
  • Broke soon after purchase8
  • Unhelpful customer service7

Products by Kitchenaid

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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