Heartland Rvs vs Thor Motor Coach
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Heartland Rvs
Thor Motor Coach
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Heartland Rvs
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- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 457 TOTAL REVIEWS
Rank
665 out of 5258
in Dealers category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS134
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SUCCESSFUL63%
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AVG CALL DURATION03:16
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ISSUES RESOLVED25%
Top Products and Services
Thor Motor Coach
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- 2 ISSUES RESOLVED
- 53 COMPANY RESPONSES
- 239 TOTAL REVIEWS
Rank
614 out of 5258
in Dealers category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS96
-
SUCCESSFUL42%
-
AVG CALL DURATION03:52
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ISSUES RESOLVED13%
Top Products and Services
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Top Rated Heartland Rvs Reviews
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Heartland Rvs - Heartland Sucks. Quality is LOW End; Service is Worst
We have had our new "luxury" 5th wheel for 4 years and have had over 40 issues. It has gone back to Indiana to the factory 3 out of the 4 years and...
Heartland Rvs - Brand new and broken
We purchased a brand new Heartland Bighorn from Ron Hoover RV in Rockport, TX. I asked the day we went to sign papers about a spot that was creaky...
Heartland Rvs - Worst RV manufacturer ever, cracks in sidewall, they don't care
We have a Heartland Gateway that literally fell apart driving down the road in Maine this past July. The frame is badly bent and twisted, there is a...
Heartland Rvs - Review in Dealers category
Bought the Heartland RD210 year 2019 brand new in cash plus extended warranty. Took showers for two months and floor flooded. Opened access door to se...
Top Rated Thor Motor Coach Reviews
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Thor Motor Coach - THOR Lemon Law/Class Action
So I posted pictures of our coach on here recently and the damage has only gotten worse after seeing how Thor dismantled our unit without our...
Thor Motor Coach - Faulty Factory Repair
I found paint defects (cracks, discoloring) on my roof cab cap after winter wash. My coach spends winters covered. I contacted Thor and their...
Thor Motor Coach - Thor Quantum Poor Design and Construction
How can I make those charges? And, these are all my opinions, stated to cover legal issues. I can make them because I have had to fix a long list of...
Thor Motor Coach - Seats peeling
Coach is stored inside controlled environment. We have had 4 1/2 years seats just started flaking and cracking. Are there any recalls or warranty?
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How would you compare Heartland Rvs vs Thor Motor Coach?
If you take a Factory tour in any of the Manufacturer facilities, you will see the problem. The younger generation does not want to work, they are heavily medicated or on drugs, so companies do not hire them.
The employees are overworked and underpaid...and we buy those products with our retirement money and have NO ONE to help us after the fact... Having owned 8 rigs since 1986, my Monaco and Damon Intruder we’re tops...Holiday Rambler was good as well. Our new 2017 is crap...failed awning twice in 6 months, Thor will NOT stand behind the failure. No humans at Carefree awning mfg to speak to.
Customer Service is terrible. Giant RV says it isn’t under warranty, even though there was a huge recall on Carefree...