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Heartland Rvs

1.7
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 422 TOTAL REVIEWS
Rank
692 out of 5015
in Dealers category
Rating Details
Customer service
Product or Service Quality
Staff
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    100
  • SUCCESSFUL
    84%
  • AVG CALL DURATION
    03:16
  • ISSUES RESOLVED
    26%
Top Products and Services
Rv
1.7
157 reviews
2.3
15 reviews
1.3
11 reviews

Thor Motor Coach

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1.8
?

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  • 2 ISSUES RESOLVED
  • 32 COMPANY RESPONSES
  • 214 TOTAL REVIEWS
Rank
623 out of 5015
in Dealers category
Rating Details
Customer service
Product or Service Quality
Staff
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    61
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    03:52
  • ISSUES RESOLVED
    10%
Top Products and Services
Rv
1.5
77 reviews
2.1
7 reviews
3
5 reviews

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Anonymous
#1560095

If you take a Factory tour in any of the Manufacturer facilities, you will see the problem. The younger generation does not want to work, they are heavily medicated or on drugs, so companies do not hire them.

The employees are overworked and underpaid...and we buy those products with our retirement money and have NO ONE to help us after the fact... Having owned 8 rigs since 1986, my Monaco and Damon Intruder we’re tops...Holiday Rambler was good as well. Our new 2017 is crap...failed awning twice in 6 months, Thor will NOT stand behind the failure. No humans at Carefree awning mfg to speak to.

Customer Service is terrible. Giant RV says it isn’t under warranty, even though there was a huge recall on Carefree...

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