Keystone RV vs Heartland Rvs
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keystone RV and Heartland Rvs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Keystone RV and Heartland Rvs Overview
Total reviews | 1347 | 596 |
Company responses | 391 | 0 |
Issues resolved | 9 | 3 |
Keystone RV and Heartland Rvs Consumer Ratings
Keystone RV and Heartland Rvs Rating Details
Keystone RV and Heartland Rvs Pros and Cons
- Layout of camper
- Floor plan
- Layout of the camper
- Floor plan
- Floor plan and the options
- Layout design
- Customer service
- Quality
- Poor quality of product
- Customer service
- Too many problems for a brand new camper
- Purchase was a mistake
Keystone RV and Heartland Rvs Most Positive Reviews
We purchased our Cougar X-lite 26RLS Fifth Wheel new in 2009, and have pulled it over 30,000 miles. I wonโt say that we...
Heartland was very good at addressing my issues and worked with me. I am very happy i called them. The dealer I bought...
Had a water leak inside wall new 2013 avalanche called keystone representative took info & told me to call mobile se...
I Heartland was very responsive to my issue and assisted me right away. I couldnt be more happier with them
Keystone RV and Heartland Rvs Most Critical Reviews
Purchased in 2010 the newest 30' toyhauler. In 2013 we noticed the floor caving in under the sofa. Took it to Camping...
I asked them I've before for a framing diagram and they refused to provide one. Now I need a wiring diagram and they're...
Keystone Raptor purchased new may31 2014. Has been in a shop since June 3 2014..we have maybe used it 6weeks since...
So many things are wrong that I think I purchased a real LEMON.. The a/c unit in the bedroom does not cut off/ the unit...
Keystone RV and Heartland Rvs Latest Reviews
Very disappointed with Keystone! Taking peoples hard earned money and selling crap! I have a 2021 Alpine & immediately...
I purchased my Heartland Bighorn 3/23, I didn't receive it until 4/23 due to defective items..they said it was ok, it...
Camping world in Tyler, Texas is a joke. They were too busy trying to get off work Friday afternoon for the service...
I really liked my RV at first then it started falling apart. Heartland would not Honor, the warrantees. I was told I...
We had 2 Keystone fifth wheels and like them both. I really wish we had not traded our Keystone Montana Big Sky for the Heartland Bighorn. Our Keystone was 7 years old and beyond a few normal repairs we were problem free, Heartland has been a major problem from day 1.
We purchased 2016 Mallards M325 with calls of the spacious living area and Windows. We have had it was the year and never realized how cheaply it is built it is basically a Styrofoam cooler on wheels.
After a few months the black water tank fell out from under the camper held by inexpensive sheet-metal screw apparently it had been broken since the day we purchased it. When removing it all the extra pieces of flex pipe and a few screws and basically stuff used during the construction was left in the underbelly. The AC never really has worked well throughout the camper so last night I decided to the vent covers because I saw Styrofoam in two of them. The ductwork is nothing but slots cut in the Styrofoam and runs the length of the camper you would not believe all the Styrofoam the came out of that vent.
They have the light switch for the lights on front of the camper inside storage compartment two different switches for two different lights than it has two light switches inside that turn own little LED lights that I'm not sure why they're in their. Anyway I could go on but that would be nitpicking, I know Marcus doesn't control Heartland but he is always on his show basically saying do the right thing and give him a good product.
We do enjoy our lifestyle just very disappointed in the quality of amount of money they cost. Would not recommend to purchase this product unless you can get it for about $20,000.
How would you compare Keystone RV vs Heartland Rvs?
Personally, I wouldn't buy a Keystone product based on the awful reviews they have received and two friends who bought a Keystone product despite being warned and both returned/dumped them within the first month! Of course, Keystone can step in line with all of the other shoddy RV manufacturers who say they care about their end-users but in fact care about one thing and one thing only....the bottom line.
It's sort of like a doctor or dentist....while they may truly care about your health they don't make any money unless they "drill and fill" and/or do surgeries, chemo, etc; What a sad world we live in where true compassion and the value of having done a good job have all but disappeared! Welcome to our new America!!!!!
Which Keystone product are you comparing?
Heart lies they are dishonest and rude all upper management is telling you any thing but the truth they just want to get you off the phone , the lie about when there sending you a refund I've got management texts that my pmt was going out in July 25th2018 for cash I paid out of my pocket to fix there fire hazard wiring that should have been fixed befor it was sold now I wont get my money until something is August or September. But we are going to take this to small claims court, this ie the world worst case of poor management.
Manufacturers, people I've ever seen. PLEASE DON'T BUY ANY 5TH WHEELE, TRAVEL TRAILER MOTORHOME, ANYTHING FROM THIS COMPANY.