PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Heartland America and Touch Of Eco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Heartland America
Touch Of Eco

Heartland America and Touch Of Eco Overview

Total reviews 109 69
Company responses 0 0
Issues resolved 3 1

Heartland America and Touch Of Eco Consumer Ratings

Rank
446 out of 3147 in E-commerce category
20 out of 184 in Household Essentials category
Customer service
373 in category
22 in category
Website
398 in category
27 in category
Exchange, Refund and Cancellation Policy
360 in category
16 in category
Discounts and Special Offers
314 in category
7 in category

Heartland America and Touch Of Eco Rating Details

Customer service
1.3 (42 reviews)
2.1 (27 reviews)
Reviewer's quote

connie in customer service needs to be fired because she is rude and is a total b---- i will not order ever again because of a rude big mouth called CONNIE ALSO WAITING FOR AN HOUR TO BE REALLY PISSED OFF BECAUSE OF CUSTOMER SERVICE IS TO MUCH. BE PREPAIRED R..

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...Customer service was almost impossible to find, then Customer service said they could not help because purchase was over 90 days..

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Website
2.2 (35 reviews)
2.5 (23 reviews)
Reviewer's quote

Bought item via Heartland America's website. Said regular price was $222, sale price $99 + free shipping. After adding misc...

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I ordered the set of 6 solar rock lights from ZULILY your model #TOE232B3 ; ZULILY order #ZL6249E5DO one of the lights is broken it won't stay on just blinks rapidly and will not even take a charge.I am reaching out for a replacement please

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Exchange, Refund and Cancellation Policy
1.2 (35 reviews)
2.2 (26 reviews)
Reviewer's quote

i have not received my refund for a product i returned 11 days ago ..

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...You will regret buying anything from this company as it is cheap stuff and you will not be able to return it despite their policy of easy returns. Watch out for them on all marketplaces - Overstock, Wayfair, Walmart, Amazon, etc..

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Discounts and Special Offers
2 (33 reviews)
2.9 (18 reviews)
Reviewer's quote

ON THE 20 OF August I ORDERED A SET OF 4 SOLAR POLE LAMPS SPECIAL PRICE $44. 43 MINUS A $10. COUPON for a net price of 34...

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I called and had to leave a message. I ordered 4 sheets of the Thyme mats, but I only received 1 mat and 4 packages of the potting soil cocoa fiber.I need the other 3 mats ASAP, because I have the soil and planting area ready for planting now.Robert J Tuhacek(407)619-****tadabob@***.com

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Heartland America and Touch Of Eco Pros and Cons

Pros
  • I like your bruno 3 pc set luggages
  • Fast shipping
  • Advertised product
  • This is my first time doing business with this company
  • Good prices
  • Attracted picture of their flowers
Cons
  • Customer service
  • Rude customer service reps
  • Customer services policy
  • Quality of product
  • Poor quality
  • Will not answer phone

Heartland America and Touch Of Eco Most Positive Reviews

Top rated reviews
5

I received the streaming wi-fi media player and eveything seems to work except the battery that goes in the remote, it j...

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5

Got the lights and love them thanks

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5

I'm am pissed customer they r very rude employees in customer service

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5

I purchased the cyclelite and i have been using it for 2 years and it is the best solar lite i have ever had thanks for...

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Heartland America and Touch Of Eco Most Critical Reviews

Lowest rated reviews
1

I ordered a "leather" duffel. Went on a trip several months later and used it for the first time. It fell apart. Tried t...

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1

Do not waste your money. You will be highly disappointed if you do. I have had better luck with the cheap ones I...

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1

Ordered a popular brand of sandals, two months later no sandals, no email no letter. Called the company, sandals were o...

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1

I ordered these lights well before the holidays. I received four strings of 50 white lights through Living Social. When...

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Heartland America and Touch Of Eco Latest Reviews

Recent published reviews
3.2

The Canada grass seeds did not grow as advertised, I paid great money for numerous bags of these seeds and they never gr...

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1

Purchased the Touch of Eco Suntorch to outline the walkway and patio area. Product was very dim and not at all what I...

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No votes

To whom it may concern you have the wrong address in your recent e mail messages for me it is not 6003 crenshaw bl. ?...

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1

Purchased Touch of Eco Suntorch to light outline walkway and patio area. Lights were disappointing and only provided...

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Heartland America and Touch Of Eco Products and Services

Most reviewed product and services
  • Heartland America Shipping Service (16 reviews)
  • Heartland America Membership (4 reviews)
  • Heartland America Lights (1 review)
  • Touch Of Eco Lights (31 reviews)
  • Touch Of Eco Christmas Tree (2 reviews)