PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Telebrands and Heartland America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Telebrands
Heartland America

Telebrands and Heartland America Overview

Total reviews
2241
89
Company responses
0
0
Issues resolved
2
2

Telebrands was first mentioned on PissedConsumer on May 10, 2008 and since then this brand received 2241 reviews. It is 2152 reviews more than Heartland America received since Oct 3, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Heartland America customer support team than with Telebrands customer service.

Telebrands and Heartland America Consumer Ratings

Rank
379 out of 4212 in E-commerce category
422 out of 4212 in E-commerce category
Product or Service Quality
392 in category
312 in category
Price Affordability
388 in category
344 in category
Website
486 in category
384 in category

According to consumer ratings and reviews, Telebrands ranks 43 points higher in the E-commerce category than Heartland America. People gave Telebrands 1.5 stars for Product or Service Quality criterion in E-commerce category and it is 553 points higher than the worst rated brand in this category. At the same time, Heartland America was rated 1.8 stars for Product or Service Quality criterion in this category and it is 633 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Heartland America has a higher rating than Telebrands. Regarding Website criterion, consumers gave Telebrands 2 stars and it is 51% worse than other in category. Heartland America however was rated 2.2 stars and it is 59% greater than other in category.

Telebrands and Heartland America Rating Details

Product or Service Quality
1.5 (219 reviews)
1.8 (25 reviews)
Reviewer's quote

Yes she is saying that I can’t get my money back until she test the product this flea doctor is plastic and on the commercial it shows something different it’s not doing anything with the fleas I have 2 dogs and this did nothing for them..

Chritopher

...Customer service told me it would take up to two weeks to get a refund, I asked why and she said it was POLICY. I told her it was my policy to deal with honest businesses. I have made my last purchase from HEARTLAND AMERICA...

State C
Price Affordability
2.4 (210 reviews)
2.6 (23 reviews)
Reviewer's quote

My third hose burst now Telebrands will not replace hose or refund the price of the hose. DO NOT PURCHASE THIS PRODUCT AS THE QUALITY ALONG WITH THE CUSTOMER SERVICE IS POOR QUALITY..

Faye B

...Not always the lowest price either. shop around. I'm not pissed off but have been unhappy with some past purchases...

Robert
Website
2 (176 reviews)
2.2 (30 reviews)
Reviewer's quote

...After reading the website, it states that the bulbs are only expected to last 2 years. Wish I had known that prior to spending the money on these cheap gadgets. Just sad how the consumer (myself) am forced to deal with automated Chinese ***...

PissedConsumer752488

Bought item via Heartland America's website. Said regular price was $222, sale price $99 + free shipping. After adding misc...

PissedConsumer850401

Telebrands and Heartland America Pros and Cons

Pros
  • Light weight
  • Concept
  • It was great while it lasted
  • I like your bruno 3 pc set luggages
  • Advertised product
Cons
  • Customer service
  • Burst very quickly
  • Poor durability
  • Customer service
  • Rude customer service reps
  • Customer services policy

Telebrands and Heartland America Most Positive Reviews

Top rated reviews
5

last year I purchased two of your hoses and they both are unusable due to leaking. I paid $19.95 for each of them plus...

5

I'm am pissed customer they r very rude employees in customer service

Telebrands and Heartland America Most Critical Reviews

Lowest rated reviews
1

I bought 4 50' pocket hoses, right from the official website last summer. By the end of last summer 2 of them failed...

1

I ordered a "leather" duffel. Went on a trip several months later and used it for the first time. It fell apart. Tried t...

Telebrands and Heartland America Latest Reviews

Recent published reviews
3

I Was using my hose and it busted

Read all 2241 reviews
1.5

please stop sending me catalogs

Read all 89 reviews

Telebrands and Heartland America Products and Services

Most reviewed product and services
  • Telebrands Pocket Hose (856 reviews)
  • Telebrands Customer Care (129 reviews)
  • Telebrands Ultra Pocket Hose (13 reviews)
  • Heartland America Shipping Service (13 reviews)
  • Heartland America Customer Care (9 reviews)
  • Heartland America Lights (1 review)