PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Heartland America and Telebrands as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Heartland America
Telebrands

Heartland America and Telebrands Overview

Total reviews 131 2350
Company responses 7 0
Issues resolved 4 5

Heartland America and Telebrands Consumer Ratings

Rank
523 out of 3738 in E-commerce category
750 out of 3738 in E-commerce category
Customer service
554 in category
503 in category
Exchange, Refund and Cancellation Policy
518 in category
547 in category
Website
454 in category
712 in category
Discounts and Special Offers
435 in category
714 in category

Heartland America and Telebrands Rating Details

Customer service
1.5
(55 reviews)
1.6
(198 reviews)
Reviewer's quote

...I have tried to contact customer service but only get a machine, telling all telephone people are busy..

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Calling the pocket hose Customer service center on Apr 11, to check that my hose was being replaced, after 1/2 hour of being told it wasn't their (your?) responsibility, she connected me to Telebrands. After a series of phone tree numbers to press, NONE of them related to talking to a person to...

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Exchange, Refund and Cancellation Policy
1.5
(46 reviews)
1.5
(176 reviews)
Reviewer's quote

...NOW, THE REAL ROTTEN NEWS - Canceled this membership and requested a FULL REFUND back to my credit card less the cost of the vac. IT DIDN'T HAPPEN AT ALL. A refund was issued by them to me on 11/17/2023 in the amount of 57...

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Focus adjustable glasses was not sutable for reading to us we have to refund this glasses we are booked in on line it was very sad to tell us it was wear to eyes. My headache is so high it was not sutable to me..

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Website
2.4
(44 reviews)
1.9
(209 reviews)
Reviewer's quote

I had recently ordered 2 air water coolers and was billed for 2 but only received one after I went to the online website for discrepancies and told them what happened and they immediately shipped me my other unit, I have bought a lot of items from Heartland over the last 30 years and everything is...

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...The website to track order http://www. GetOrderStatus. com is UNSECURED WEBSITE...

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Discounts and Special Offers
2.2
(42 reviews)
1.6
(141 reviews)
Reviewer's quote

ON THE 20 OF August I ORDERED A SET OF 4 SOLAR POLE LAMPS SPECIAL PRICE $44. 43 MINUS A $10. COUPON for a net price of 34...

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I have been trying for just about an hour to talk to a live person, please call me so I can get a replacement for my fast fountain

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Heartland America and Telebrands Pros and Cons

Pros
  • Advertised product
  • Yuck
  • I like your bruno 3 pc set luggages
  • Light weight
  • Concept
  • It was great while it lasted
Cons
  • Customer service
  • Rude customer service reps
  • Taking advantage of elderly
  • Customer service
  • Burst very quickly
  • Poor durability

Heartland America and Telebrands Most Positive Reviews

Top rated reviews
5

Company has tons of products for low prices, a lot you can't find all that many places anymore. Worth shopping from!

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5

Had 2 hoses pop like a balloon. Very disappointed.

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5

I sent in an order a few weeks ago for a 12x16 ft. tarp and I checked my bank statement the other day. I saw that the...

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5

Hose was connected to outdoor spigot and laying on the ground while performing vehicle maintenance. Temperature outside...

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Heartland America and Telebrands Most Critical Reviews

Lowest rated reviews
1

Ordered an item from Heartland America and 2 days later it was item of the day for less than half of what I paid. I...

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1

Turned on the water it blew up in my face

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1

This is a mail order catalog company doing business by sending out these to customers mailboxes. I reviewed this...

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1

I have been trying for just about an hour to talk to a live person, please call me so I can get a replacement for my...

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Heartland America and Telebrands Latest Reviews

Recent published reviews
No votes

I recently ordered an radio the package has not arrived yet .Order was placed on march second 2024. I phoned, they said...

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No votes

I want to talk to a person who can help me get a replacement for the Fast Fountain I purchased at Walmart, it does not...

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No votes

I received a call on May 24th from a man from Heartland America that on a previous order I was overcharged and would be...

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2.6

Pocket hose ripping at connection to hose spigot. Not supposed to do this, I want a new hose and they hung up on me....

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