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Heartland America
Telebrands

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Heartland America

Heartland America

1.9
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 83 TOTAL REVIEWS
Rank
362 out of 4534
in E-commerce category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    02:40
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
13 reviews
1.4
9 reviews
No votes
2 reviews
Telebrands

Telebrands

1.9
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2236 TOTAL REVIEWS
Rank
358 out of 4534
in E-commerce category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    296
  • SUCCESSFUL
    76%
  • AVG CALL DURATION
    01:25
  • ISSUES RESOLVED
    12%
Top Products and Services
1.9
855 reviews
1.4
128 reviews
1.2
13 reviews

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Anonymous
#1364162

Heartland advertises free shipping on certain priced goods but escalate the prices to cover the cost. Both companies seem to lack in customer satisfaction.

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