PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Heartland America and Telebrands as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Heartland America
Telebrands

Heartland America and Telebrands Overview

Total reviews 109 2320
Company responses 0 0
Issues resolved 3 4

Heartland America and Telebrands Consumer Ratings

Rank
440 out of 3119 in E-commerce category
435 out of 3119 in E-commerce category
Customer service
No votes
267 in category
Website
No votes
528 in category
Exchange, Refund and Cancellation Policy
No votes
305 in category
Discounts and Special Offers
No votes
448 in category

Heartland America and Telebrands Rating Details

Customer service
No votes
1.6 (191 reviews)
Reviewer's quote

connie in customer service needs to be fired because she is rude and is a total b---- i will not order ever again because of a rude big mouth called CONNIE ALSO WAITING FOR AN HOUR TO BE REALLY PISSED OFF BECAUSE OF CUSTOMER SERVICE IS TO MUCH. BE PREPAIRED R..

Read full review

...Really dissappointed in customer service. I wasnt asking for a free part. I was willing to pay..

Read full review
Website
No votes
1.9 (201 reviews)
Reviewer's quote

Bought item via Heartland America's website. Said regular price was $222, sale price $99 + free shipping. After adding misc...

Read full review

...The website to track order http://www. GetOrderStatus. com is UNSECURED WEBSITE...

Read full review
Exchange, Refund and Cancellation Policy
No votes
1.5 (165 reviews)
Reviewer's quote

i have not received my refund for a product i returned 11 days ago ..

Read full review

...I told the Customer Service Representative (CSR) the time frame was unsatisfactory and I wanted a full refund to my credit card. I was told they were unable to make a full refund but was offered $15. 00 for my inconvenience...

Read full review
Discounts and Special Offers
No votes
1.6 (133 reviews)
Reviewer's quote

ON THE 20 OF August I ORDERED A SET OF 4 SOLAR POLE LAMPS SPECIAL PRICE $44. 43 MINUS A $10. COUPON for a net price of 34...

Read full review

Received one email with invoice when ordered Hempvana EndTag. Never heard from them. Called 3 weeks later, they let me know that it would take another 6 weeks. Asked them to cancel order. Two weeks later I see a charge on credit card. Amount they were charging was not the same as the invoice....

Read full review

Heartland America and Telebrands Pros and Cons

Pros
  • I like your bruno 3 pc set luggages
  • Fast shipping
  • Advertised product
  • Light weight
  • Concept
  • It was great while it lasted
Cons
  • Customer service
  • Rude customer service reps
  • Customer services policy
  • Customer service
  • Burst very quickly
  • Poor durability

Heartland America and Telebrands Most Positive Reviews

Top rated reviews
5

I received the streaming wi-fi media player and eveything seems to work except the battery that goes in the remote, it j...

Read full review
5

last year I purchased two of your hoses and they both are unusable due to leaking. I paid $19.95 for each of them plus...

Read full review
5

I'm am pissed customer they r very rude employees in customer service

Read full review
5

Hose was connected to outdoor spigot and laying on the ground while performing vehicle maintenance. Temperature outside...

Read full review

Heartland America and Telebrands Most Critical Reviews

Lowest rated reviews
1

I ordered a "leather" duffel. Went on a trip several months later and used it for the first time. It fell apart. Tried t...

Read full review
1

I bought 4 50' pocket hoses, right from the official website last summer. By the end of last summer 2 of them failed...

Read full review
1

Ordered a popular brand of sandals, two months later no sandals, no email no letter. Called the company, sandals were o...

Read full review
1

When I got my first pocket hose I was so excited at how lightweight it was & (only in the 1st few days) what a...

Read full review

Heartland America and Telebrands Latest Reviews

Recent published reviews
3.2

The Canada grass seeds did not grow as advertised, I paid great money for numerous bags of these seeds and they never gr...

Read full review
1.1

Received one email with invoice when ordered Hempvana EndTag. Never heard from them. Called 3 weeks later, they let me...

Read full review
No votes

To whom it may concern you have the wrong address in your recent e mail messages for me it is not 6003 crenshaw bl. ?...

Read full review
No votes

They are saying they don't have my order and they have already took the money out of my account

Read full review

Heartland America and Telebrands Products and Services

Most reviewed product and services
  • Heartland America Shipping Service (16 reviews)
  • Heartland America Customer Care (10 reviews)
  • Heartland America Membership (4 reviews)
  • Telebrands Pocket Hose (864 reviews)
  • Telebrands Customer Care (130 reviews)
  • Telebrands Ultra Pocket Hose (14 reviews)