PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ultra Shield and Healthy Paws Pet Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ultra Shield
Healthy Paws Pet Insurance

Ultra Shield and Healthy Paws Pet Insurance Overview

Total reviews
139
8
Company responses
0
0
Issues resolved
0
0

Ultra Shield was first mentioned on PissedConsumer on May 28, 2008 and since then this brand received 139 reviews. It is 131 reviews more than Healthy Paws Pet Insurance received since May 20, 2013.

Ultra Shield and Healthy Paws Pet Insurance Consumer Ratings

Rank
458 out of 1894 in Furniture and Decor category
64 out of 1479 in Insurance category
Customer service
236 in category
57 in category
Staff
320 in category
47 in category
Diversity of Products or Services
388 in category
42 in category

Ultra Shield and Healthy Paws Pet Insurance Rating Details

Customer service
1.4 (54 reviews)
1.8 (5 reviews)
Reviewer's quote

...Poor customer service and UNPROFESSIONAL. Take your business and money elsewhere. They have over 206 BBB complaints!!..

Orlyn

...And Healthy Paws response is to simply reply to the customer quoting policy. I was dumb founded how unsympathetic that tactic is, even if the customer is wrong. But, all they want to do is prove their right, because policy says so...

PissedConsumer1047927
Staff
1.3 (52 reviews)
2 (4 reviews)
Reviewer's quote

...The staff are always rude and difficult to work with. I asked for a copy of their policies and they told me to go to the store. What? I asked to talk to a supervisor and they told me the supervisor will just tell you the same thing...

PissedConsumer1121228

I recently lost my beloved German Shepherd which was obviously devastating on its own.. For some bizarre reason healthy Paws immediately terminated my account. and I could no longer access my records.. I believe there are one or two claims that I submitted that have not been paid but now I cannot...

val o
Diversity of Products or Services
1.3 (44 reviews)
2.5 (4 reviews)
Reviewer's quote

...they tell ME to go out and purchase products to use on the couch (hmm hello? didn't i pay for YOU to fix the issues?!), I purchase the products EXACTLY as directed by them and sure enough, oh no. you should NEVER use that product on the material. oh awesome...

PissedConsumer1052489

Beware ! If your pet requires dental surgery - extractions, anesthesia, medications, etc. HealthyPaws will pay nothing since they consider it as Dental and not Surgical. My previous pet Insurance company would at least reimburse for surgery and anesthesia for dental procedures. Given this...

PissedConsumer1086575

Ultra Shield and Healthy Paws Pet Insurance Pros and Cons

Pros
  • Honoring the 5 year protection plan
No votes
Cons
  • Poor customer service and warranty
  • Poor customer service
  • Did not deliver what was promised
  • Will try to pay as little as they can and will take forever
  • Terminates online account access immediately upon death
  • Does not pay for surgery if related to dental

Ultra Shield and Healthy Paws Pet Insurance Most Positive Reviews

Top rated reviews
5

Excellent coverage! My sofa would've been ruined and it was only a few months old. Thank goodness I didn't listen to...

No votes

Ultra Shield and Healthy Paws Pet Insurance Most Critical Reviews

Lowest rated reviews
1

I have a one year old sofa. I am not sure but I suddenly found a white ring from some kind of coffee cup or water bottl...

1

RIPOFF! I've been paying this policy religiously for two pets for several years. They've made thousands off of me. When...

Ultra Shield and Healthy Paws Pet Insurance Latest Reviews

Recent published reviews
1.4

Have been dealing with them for a month now with no solution yet was told week ago would be called with response...

Read all 139 reviews
2

I recently lost my beloved German Shepherd which was obviously devastating on its own.. For some bizarre reason healthy...

Read all 8 reviews

Ultra Shield and Healthy Paws Pet Insurance Products and Services

Most reviewed product and services
  • Ultra Shield Protection Plan (54 reviews)
  • Ultra Shield Claim (22 reviews)
  • Ultra Shield Furniture Protection Plan (16 reviews)
  • Healthy Paws Pet Insurance Pet Insurance (6 reviews)
  • Healthy Paws Pet Insurance Healthy Paws Mobile Application (1 review)