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Healthcare Gov

Government and Politics
  • 6 ISSUES RESOLVED
  • 1038 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $12.9K AVERAGE LOSS
1.3
Customer service
Website
Staff
  • Take peoples health for joke 8
  • Distressing 5
  • Promise of affordable care 4
  • At least you can log-in this year 4
  • Online access 3

Customers don't like

  • Customer service17
  • No accountability6
  • Useless5
  • System is broken5
  • Misinformed customer service rep5
Delete
  • 3 ISSUES RESOLVED
  • 534 TOTAL REVIEWS
  • $980K CLAIMED LOSSES
  • $7.5K AVERAGE LOSS
1.3
Customer service
Website
Staff
  • One rep did try to help me 6
  • Premiums ok 4
  • Medical claims are processed easily 3
  • Actually they were polite while lying to me 3
  • Prices on marketplace 2

Customers don't like

  • Customer service21
  • Worst customer service4
  • Uncaring4
  • That they lied4
  • Runaround they have given me4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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