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Healthcare Gov

Government and Politics
  • 6 ISSUES RESOLVED
  • 910 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $15.3K AVERAGE LOSS
1.3
Customer service
Website
Staff
  • Take peoples health for joke 8
  • Bad 5
  • Distressing 5
  • It has been one of my worst expreiences 5
  • Poor 5

Customers don't like

  • Customer service13
  • System is broken11
  • Useless11
  • Did not resolve problem10
  • System is screwed up8
Delete
  • 2 ISSUES RESOLVED
  • 476 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
  • One rep did try to help me 5
  • Premiums ok 4
  • Not much 3
  • Medical claims are processed easily 2
  • Prices on marketplace 2

Customers don't like

  • Being lied to14
  • Useless customer service13
  • Customer service10
  • Lies and the run around7
  • Worst customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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