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Healthcare Gov

Government and Politics
  • 6 ISSUES RESOLVED
  • 981 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $13.7K AVERAGE LOSS
1.3
Customer service
Website
Staff
  • Take peoples health for joke 8
  • Distressing 5
  • At least you can log-in this year 4
  • Promise of affordable care 4
  • Difficult not easy as described 4

Customers don't like

  • Customer service11
  • No accountability6
  • Misinformed customer service rep5
  • Useless5
  • System is broken5
Delete
  • 2 ISSUES RESOLVED
  • 499 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.4
Customer service
Website
Staff
  • One rep did try to help me 5
  • Not much 4
  • Premiums ok 4
  • Actually they were polite while lying to me 3
  • Medical claims are processed easily 3

Customers don't like

  • Customer service5
  • Runaround they have given me4
  • That they lied4
  • Uncaring4
  • Worst customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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