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Healthcare Gov

Government and Politics
  • 6 ISSUES RESOLVED
  • 972 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $13.9K AVERAGE LOSS
1.3
Customer service
Website
Staff
  • Take peoples health for joke 8
  • It has been one of my worst expreiences 6
  • Bad 5
  • Poor 5
  • Distressing 5

Customers don't like

  • Customer service11
  • No accountability6
  • Misinformed customer service rep5
  • Useless5
  • System is broken5
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Social Security Administration

Government and Politics
  • 1 ISSUES RESOLVED
  • 237 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $38.5K AVERAGE LOSS
1.7
Customer service
Website
Staff
  • Experience and trusting 3
  • Polite agents 3
  • Callback feature 2
  • Nothing about reps 1
  • Was not done right 1

Customers don't like

  • Lack of accountability8
  • Unprofessional agent7
  • Being ignored4
  • Unprofessional phone agent4
  • Unprofessional staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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