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Healthcare Gov

Government and Politics
  • 6 ISSUES RESOLVED
  • 994 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $13.6K AVERAGE LOSS
1.3
Customer service
Website
Staff
  • Take peoples health for joke 8
  • Distressing 5
  • At least you can log-in this year 4
  • Promise of affordable care 4
  • Difficult not easy as described 4

Customers don't like

  • Customer service11
  • No accountability6
  • Misinformed customer service rep5
  • Useless5
  • System is broken5
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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 419 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.5K AVERAGE LOSS
1.4
Customer service
Website
Staff
  • Prescription drug coverage 4
  • Very little about humana 3
  • Attitude of agents on the phone 2
  • Silversneakers fitness 2
  • Doctor 2

Customers don't like

  • Customer service12
  • Misleading plan coverage9
  • Health coverage5
  • Incorrect marketing information4
  • Price4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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