PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Health Net and United Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Health Net
United Healthcare

Health Net and United Healthcare Overview

Total reviews 22 741
Company responses 0 0
Issues resolved 0 4

Health Net and United Healthcare Consumer Ratings

Rank
331 out of 1079 in Insurance category
200 out of 1079 in Insurance category
Product or Service Quality
211 in category
138 in category
Customer service
211 in category
172 in category
Diversity of Products or Services
272 in category
197 in category
Reliability
230 in category
131 in category

Health Net and United Healthcare Rating Details

Product or Service Quality
1.1 (9 reviews)
1.3 (262 reviews)
Reviewer's quote

I’ve had sciatica since the end of March and they still haven’t gotten me physical therapy - and are charging for service (xrray) that they never took action on. Thats OK i’m changing health insurance at the end of the year- goodbye to bad health insurance 2018!..

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...Their employees in "customer service" are more than willing to lie to you when you call them on the phone. Horrible organization..

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Customer service
1.1 (8 reviews)
1.2 (305 reviews)
Reviewer's quote

I was approved for surgery for my hand 8 months ago by Dr. Reid Abrams at UCSD and it was approved by Molina. I could not do the surgery because I was not in San Diego, and they do not cover unless you are in this location. Molina left UCSD. So we got Health net. They denied my surgery over the...

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Ive had numerous complaints with their customer service. It started with not being able to access their website with any of my apple devices. It took three hours on the phone for their tech people to say they are not compatible with apple...

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Diversity of Products or Services
1 (6 reviews)
1.3 (245 reviews)
Reviewer's quote

I was approved by Molina insurance company about 8 months ago. I was out of town. Molina left and Heslth Net was the option. They cancelled my surgery Monday at 3 30, my surgery scheduled for 7 30 the next day. They required 6 weeks of OT. I went to OT and they said surgery was the only option. I...

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Claims for emergency services are never paid in a timely manner. It is not until we resubmit and complain that we are then told we have to submit notes - on every claim - you do not have the right to do this! Then notes are submitted and resubmitted with constant claims not to have received and...

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Reliability
1 (6 reviews)
1.2 (223 reviews)
Reviewer's quote

I have pseudogout, which causes arthritis. I need three surgeries, one on my hand and two full knee replacements. The first two were denied, and I am sure if they were performed, the third would be as well. This is the worst company ever. It's Health Not, not Health Net.any

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Have this "forced" single-payer plan through the state of Maryland. Horrible. Primary Care Physician required for referrals and PCP referrals required for everything. Problem is, there are NO local Primary Care Physicians accepting this UHC Community Plan. UnitedHealthcare will list a random...

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Health Net and United Healthcare Pros and Cons

Pros
  • Doctors
  • One rep did try to help me
  • Premiums ok
  • Extremely unhappy
Cons
  • No urgency
  • Does not meet patients needs
  • Customer service
  • That they lied
  • Runaround they have given me

Health Net and United Healthcare Most Positive Reviews

Top rated reviews
No votes
5

My daughter is very ill with abdominal pain and we had a scheduled doctor's appointment with a specialist for Thursday m...

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No votes
5

Hello im a member and i just found out that u guys hire convicts with felonys of fraud to take all our information ...

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Health Net and United Healthcare Most Critical Reviews

Lowest rated reviews
1

Avoid this organization (of crooks) at all costs!

Our company's account was canceled because they claimed to have rec...

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1

Spent 4 weeks, 20 hours on the phone trying to change PCP. A simple change, same type of doc, same city, same...

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1

With Health Net if a patients wants 3 month fill/refill of medication they are required to use Mail Order Pharmacy or...

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1

I had just got off the phone with UCHC. My issue was my refill for promethezine. First, I was told to call back in...

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Health Net and United Healthcare Latest Reviews

Recent published reviews
1

I was approved for surgery for my hand 8 months ago by Dr. Reid Abrams at UCSD and it was approved by Molina. I could...

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1

I called the customer #, and was told there was a 7 minute wait. Or will call me back - and I won't loose my place in...

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1

I was approved by Molina insurance company about 8 months ago. I was out of town. Molina left and Heslth Net was the...

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No votes

I am a recent (May 13, 2020) amputee. A Waiver, according the clinic where I should have gotten my prosthetic, is an add...

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Health Net and United Healthcare Products and Services

Most reviewed product and services
  • Health Net Customer Care (8 reviews)
  • Health Net Health Insurance (2 reviews)
  • Health Net Emergency Service (2 reviews)
  • United Healthcare Health Insurance (253 reviews)
  • United Healthcare Customer Care (68 reviews)
  • United Healthcare Medical Claim (46 reviews)