PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Molina Healthcare and Health Net as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Molina Healthcare

Molina Healthcare

Has verified representatives
2.3
Molina Healthcare
Health Net

Molina Healthcare and Health Net Overview

Total reviews
925
18
Company responses
641
0
Issues resolved
7
0

Molina Healthcare was first mentioned on PissedConsumer on Mar 17, 2013 and since then this brand received 925 reviews. It is 907 reviews more than Health Net received since Nov 28, 2010.

Molina Healthcare and Health Net Consumer Ratings

Rank
40 out of 1882 in Insurance category
271 out of 1882 in Insurance category
Customer service
108 in category
186 in category
Website
166 in category
78 in category
Staff
131 in category
115 in category

According to consumer ratings and reviews, Molina Healthcare ranks 231 points higher in the Insurance category than Health Net. People gave Molina Healthcare 1.4 stars for Customer service criterion in Insurance category and it is 341 points higher than the worst rated brand in this category. At the same time, Health Net was rated 1.2 stars for Customer service criterion in this category and it is 263 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Health Net has a higher rating than Molina Healthcare. Regarding Staff criterion, consumers gave Molina Healthcare 1.5 stars and it is 71% greater than other in category. Health Net however was rated 1.5 stars and it is 74% greater than other in category.

Molina Healthcare and Health Net Rating Details

Customer service
1.4 (544 reviews)
1.2 (6 reviews)
Reviewer's quote

It's one mistake after another with their customer service reps contradicting themselves. To begin with, for 3 years they have been messing up in the Primary Care Physician that I selected upon the year enrollment. EVERY YEAR for 3 years has been the same thing: 1) select PCP 2) receive insurance...

PissedConsumer1725809

I have had Health Net insurance since June of 2018. In that time frame they have increased my premiums by 28 percent, refused to cover my insulin (novalog and basaglar). Today I just received a bill from the optometrist for several hundred dollars because they refuse to cover services that my...

George W
Website
1.6 (462 reviews)
2 (2 reviews)
Reviewer's quote

They've recently denied payment for visits to a doctor I found on their website on list of providers and I verified that this doctor accepted Molina Marketplace prior to the appointments. They denied coverage for Crestor, a new statin I was prescribed because Lipitor causes an allergic reaction....

Judy N

I’ve had sciatica since the end of March and they still haven’t gotten me physical therapy - and are charging for service (xrray) that they never took action on. Thats OK i’m changing health insurance at the end of the year- goodbye to bad health insurance 2018!

Florida R
Staff
1.5 (457 reviews)
1.5 (4 reviews)
Reviewer's quote

I have all of the doctors records saying I’ve benefit from these procedures yet again the staff at Molina are falsely stating that the procedures or not working. I am going to file a lawsuit against Melina healthcare for pain and suffering and emotional and physical. The emotional pain causes me to...

Nancy G

I be been trying to change my dental place to another & all the time I get the round around & no one seems to help!! In Jan 1st the Medical was inactive. Then I choose a place health net did not belong to. But we’re not provide me with a near place to my residence or would not send me a book listed...

Margarita

Molina Healthcare and Health Net Pros and Cons

Pros
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
  • Doctors
Cons
  • Customer service
  • No customer service
  • No one knows whats going on
  • No urgency

Molina Healthcare and Health Net Most Positive Reviews

Top rated reviews
5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

No votes

Molina Healthcare and Health Net Most Critical Reviews

Lowest rated reviews
1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

1

Avoid this organization (of crooks) at all costs!

Our company's account was canceled because they claimed to have rec...

Molina Healthcare and Health Net Latest Reviews

Recent published reviews
1.2

Molina has been a royal pain whenever I have to deal with them. It's one mistake after another with their customer servi...

Read all 925 reviews
1

I have had Health Net insurance since June of 2018. In that time frame they have increased my premiums by 28 percent,...

Read all 18 reviews

Molina Healthcare and Health Net Products and Services

Most reviewed product and services
  • Molina Healthcare Health Insurance (229 reviews)
  • Molina Healthcare Customer Care (150 reviews)
  • Molina Healthcare Health Plan (53 reviews)
  • Health Net Customer Care (8 reviews)
  • Health Net Emergency Service (2 reviews)
  • Health Net Health Insurance (1 review)