PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Molina Healthcare and Health Net as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Molina Healthcare
Health Net

Molina Healthcare and Health Net Overview

Total reviews 958 22
Company responses 654 0
Issues resolved 7 0

Molina Healthcare and Health Net Consumer Ratings

Rank
46 out of 1079 in Insurance category
331 out of 1079 in Insurance category
Customer service
113 in category
211 in category
Website
176 in category
144 in category
Reliability
142 in category
230 in category
Billing Practices
152 in category
264 in category

Molina Healthcare and Health Net Rating Details

Customer service
1.4 (560 reviews)
1.1 (8 reviews)
Reviewer's quote

If you hear the name Molina Insurance run don't ever take this insurance the worse customer service reps rude,uncompassionate, and not knowledgeable people to deal with you may die waiting for them to approve any tests or procedures if you file a grievance with the company they say they will...

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I’ve had sciatica since the end of March and they still haven’t gotten me physical therapy - and are charging for service (xrray) that they never took action on. Thats OK i’m changing health insurance at the end of the year- goodbye to bad health insurance 2018!..

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Website
1.6 (481 reviews)
1.7 (3 reviews)
Reviewer's quote

Finally, after spending no less than 2 hours trying to get a hold of someone - they finally give you the member id to register - I register on the website - enter the answer to a security question - then get an email to validate registration - enter the answer which is correct - it says invalid...

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I was approved by Molina insurance company about 8 months ago. I was out of town. Molina left and Heslth Net was the option. They cancelled my surgery Monday at 3 30, my surgery scheduled for 7 30 the next day. They required 6 weeks of OT. I went to OT and they said surgery was the only option. I...

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Reliability
1.2 (467 reviews)
1 (6 reviews)
Reviewer's quote

Perhaps some people like using mail order but guess what Molina, there are some who do not trust the reliability of mail order and you are messing with our health if mail is late and we do not have our Dr. prescribed needed meds in time. Well i will not put up with this nonsense and will go to a...

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I was approved for surgery for my hand 8 months ago by Dr. Reid Abrams at UCSD and it was approved by Molina. I could not do the surgery because I was not in San Diego, and they do not cover unless you are in this location. Molina left UCSD. So we got Health net. They denied my surgery over the...

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Billing Practices
1.4 (458 reviews)
1 (4 reviews)
Reviewer's quote

More problems: I chose to pay my monthly premiums by mail and every year they mess up 3 to 4 months of billing. Some of their reps tell me the invoice is printed and mail on the 1st of each month which is actually a lie, because when asked the same question with a different rep they tell me the...

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I have had Health Net insurance since June of 2018. In that time frame they have increased my premiums by 28 percent, refused to cover my insulin (novalog and basaglar). Today I just received a bill from the optometrist for several hundred dollars because they refuse to cover services that my...

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Molina Healthcare and Health Net Pros and Cons

Pros
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
  • Doctors
Cons
  • Customer service
  • No customer service
  • Bad customer service no accountability
  • No urgency
  • Does not meet patients needs

Molina Healthcare and Health Net Most Positive Reviews

Top rated reviews
5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

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No votes
5

Been with molina for over a year . Dr ordered mri about 2 months ago they denied it the first time then i appealed...

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No votes

Molina Healthcare and Health Net Most Critical Reviews

Lowest rated reviews
1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

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1

Avoid this organization (of crooks) at all costs!

Our company's account was canceled because they claimed to have rec...

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1

Transportation sucks. The drivers are always late or doesn't show up or they never put your reservations through and...

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1

With Health Net if a patients wants 3 month fill/refill of medication they are required to use Mail Order Pharmacy or...

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Molina Healthcare and Health Net Latest Reviews

Recent published reviews
1

The Worst HC ever! Poorly run.
Bla bla bla

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1

I was approved for surgery for my hand 8 months ago by Dr. Reid Abrams at UCSD and it was approved by Molina. I could...

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1

First they never mailed the card - then you have to have their member number to register - which you don't have. Finally...

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1

I was approved by Molina insurance company about 8 months ago. I was out of town. Molina left and Heslth Net was the...

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Molina Healthcare and Health Net Products and Services

Most reviewed product and services
  • Molina Healthcare Health Insurance (234 reviews)
  • Molina Healthcare Customer Care (155 reviews)
  • Molina Healthcare Health Plan (56 reviews)
  • Health Net Customer Care (8 reviews)
  • Health Net Health Insurance (2 reviews)
  • Health Net Emergency Service (2 reviews)