PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Health Net and Molina Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Molina Healthcare

Molina Healthcare

Has verified representatives
2.3
Health Net
Molina Healthcare

Health Net and Molina Healthcare Overview

Total reviews
18
925
Company responses
0
640
Issues resolved
0
7

Molina Healthcare was first mentioned on PissedConsumer on Mar 17, 2013 and since then this brand received 925 reviews. It is 907 reviews more than Health Net received since Nov 28, 2010.

Health Net and Molina Healthcare Consumer Ratings

Rank
272 out of 1879 in Insurance category
40 out of 1879 in Insurance category
Product or Service Quality
179 in category
154 in category
Customer service
185 in category
108 in category
Staff
115 in category
131 in category

According to consumer ratings and reviews, Molina Healthcare ranks 232 points higher in the Insurance category than Health Net. People gave Health Net 1.2 stars for Product or Service Quality criterion in Insurance category and it is 240 points higher than the worst rated brand in this category. At the same time, Molina Healthcare was rated 1.3 stars for Product or Service Quality criterion in this category and it is 265 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Molina Healthcare has a higher rating than Health Net. Regarding Staff criterion, consumers gave Health Net 1.5 stars and it is 73% greater than other in category. Molina Healthcare however was rated 1.5 stars and it is 69% greater than other in category.

Health Net and Molina Healthcare Rating Details

Product or Service Quality
1.2 (6 reviews)
1.3 (431 reviews)
Reviewer's quote

...Today I just received a bill from the optometrist for several hundred dollars because they refuse to cover services that my primary physician had sent in a referral for. This company would rather have you lose your eye site or worse then cover for the medication and services I pay my premiums for..

George W

they acknowledge they should pay the claim but now say it was presented to them too late by the provider. First they said it was no covered, then it was not in network, then it was miscoded, and now it's untimely. They're just crooks.

no
Customer service
1.2 (6 reviews)
1.4 (544 reviews)
Reviewer's quote

Avoid this organization (of crooks) at all costs! Our company's account was canceled because they claimed to have received a late payment. The payment was issued on time and I have no control over the speed of mail. The check was dated in accordance with the terms on the account. They then...

PissedConsumer956978

It's one mistake after another with their customer service reps contradicting themselves. To begin with, for 3 years they have been messing up in the Primary Care Physician that I selected upon the year enrollment. EVERY YEAR for 3 years has been the same thing: 1) select PCP 2) receive insurance...

PissedConsumer1725809
Staff
1.5 (4 reviews)
1.5 (457 reviews)
Reviewer's quote

I’ve had sciatica since the end of March and they still haven’t gotten me physical therapy - and are charging for service (xrray) that they never took action on. Thats OK i’m changing health insurance at the end of the year- goodbye to bad health insurance 2018!

Florida R

I have all of the doctors records saying I’ve benefit from these procedures yet again the staff at Molina are falsely stating that the procedures or not working. I am going to file a lawsuit against Melina healthcare for pain and suffering and emotional and physical. The emotional pain causes me to...

Nancy G

Health Net and Molina Healthcare Pros and Cons

Pros
  • Doctors
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
Cons
  • No urgency
  • Customer service
  • No customer service
  • No one knows whats going on

Health Net and Molina Healthcare Most Positive Reviews

Top rated reviews
No votes
5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

Health Net and Molina Healthcare Most Critical Reviews

Lowest rated reviews
1

Avoid this organization (of crooks) at all costs!

Our company's account was canceled because they claimed to have rec...

1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

Health Net and Molina Healthcare Latest Reviews

Recent published reviews
1

I have had Health Net insurance since June of 2018. In that time frame they have increased my premiums by 28 percent,...

Read all 18 reviews
1.2

Molina has been a royal pain whenever I have to deal with them. It's one mistake after another with their customer servi...

Read all 925 reviews

Health Net and Molina Healthcare Products and Services

Most reviewed product and services
  • Health Net Customer Care (8 reviews)
  • Health Net Emergency Service (2 reviews)
  • Health Net Account (1 review)
  • Molina Healthcare Health Insurance (229 reviews)
  • Molina Healthcare Customer Care (150 reviews)
  • Molina Healthcare Health Plan (53 reviews)