PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Health Net and Molina Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Molina Healthcare

Molina Healthcare

Has Verified Representatives
2.3
Health Net
Molina Healthcare

Health Net and Molina Healthcare Overview

Total reviews
22
956
Company responses
0
654
Issues resolved
0
7

Health Net and Molina Healthcare Consumer Ratings

Rank
326 out of 1067 in Insurance category
42 out of 1067 in Insurance category
Product or Service Quality
208 in category
164 in category
Customer service
207 in category
109 in category
Value for money
248 in category
140 in category
Insurance Plans Acceptance
245 in category
154 in category

Health Net and Molina Healthcare Rating Details

Product or Service Quality
1.1 (9 reviews)
1.3 (442 reviews)
Reviewer's quote

I’ve had sciatica since the end of March and they still haven’t gotten me physical therapy - and are charging for service (xrray) that they never took action on. Thats OK i’m changing health insurance at the end of the year- goodbye to bad health insurance 2018!..

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If you hear the name Molina Insurance run don't ever take this insurance the worse customer service reps rude,uncompassionate, and not knowledgeable people to deal with you may die waiting for them to approve any tests or procedures if you file a grievance with the company they say they will...

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Customer service
1.1 (8 reviews)
1.4 (559 reviews)
Reviewer's quote

I was approved for surgery for my hand 8 months ago by Dr. Reid Abrams at UCSD and it was approved by Molina. I could not do the surgery because I was not in San Diego, and they do not cover unless you are in this location. Molina left UCSD. So we got Health net. They denied my surgery over the...

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What a joke the levels of nincompoops who are purposely untrained and unskilled in common customer service. No accountability and I'd like to recognize Diego from the Welcome group for compelelty dropping the ball along with Yami supervisor Florida reference #C00013740452 wasting 40 minutes of my...

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Value for money
1 (6 reviews)
1.4 (361 reviews)
Reviewer's quote

I was approved by Molina insurance company about 8 months ago. I was out of town. Molina left and Heslth Net was the option. They cancelled my surgery Monday at 3 30, my surgery scheduled for 7 30 the next day. They required 6 weeks of OT. I went to OT and they said surgery was the only option. I...

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I feel so sorry for your customer service having to deal with the computer mess you people have made but I bet you saved money. What I like about the Internet is there are several other sites that do work I've been using eBay and Amazon for decades without this level of problems. I will be...

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Insurance Plans Acceptance
1 (6 reviews)
1.5 (421 reviews)
Reviewer's quote

I have had Health Net insurance since June of 2018. In that time frame they have increased my premiums by 28 percent, refused to cover my insulin (novalog and basaglar). Today I just received a bill from the optometrist for several hundred dollars because they refuse to cover services that my...

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...I feel like I got royally *** by choosing this company as my health insurance company. I only gave them "One Star ratings" because it will not allow ZERO stars, which would be more accurate..

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Health Net and Molina Healthcare Pros and Cons

Pros
  • Doctors
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
Cons
  • No urgency
  • Does not meet patients needs
  • Customer service
  • No customer service
  • No one knows whats going on

Health Net and Molina Healthcare Most Positive Reviews

Top rated reviews
No votes
5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

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No votes
5

Been with molina for over a year . Dr ordered mri about 2 months ago they denied it the first time then i appealed...

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Health Net and Molina Healthcare Most Critical Reviews

Lowest rated reviews
1

Avoid this organization (of crooks) at all costs!

Our company's account was canceled because they claimed to have rec...

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1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

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1

With Health Net if a patients wants 3 month fill/refill of medication they are required to use Mail Order Pharmacy or...

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1

Transportation sucks. The drivers are always late or doesn't show up or they never put your reservations through and...

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Health Net and Molina Healthcare Latest Reviews

Recent published reviews
1

I was approved for surgery for my hand 8 months ago by Dr. Reid Abrams at UCSD and it was approved by Molina. I could...

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1

When using the website to see what specialist are available through their Molina Marketplace products they do not list...

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1

I was approved by Molina insurance company about 8 months ago. I was out of town. Molina left and Heslth Net was the...

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No votes

Card was lost trying too replace it

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Health Net and Molina Healthcare Products and Services

Most reviewed product and services
  • Health Net Customer Care (8 reviews)
  • Health Net Emergency Service (2 reviews)
  • Health Net Health Insurance (2 reviews)
  • Molina Healthcare Health Insurance (234 reviews)
  • Molina Healthcare Customer Care (154 reviews)
  • Molina Healthcare Health Plan (55 reviews)