PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Health Net and Molina Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Health Net
Molina Healthcare

Health Net and Molina Healthcare Overview

Total reviews 24 988
Company responses 0 654
Issues resolved 0 7

Health Net and Molina Healthcare Consumer Ratings

Rank
261 out of 1110 in Insurance category
53 out of 1110 in Insurance category
Customer service
151 in category
131 in category
Product or Service Quality
226 in category
175 in category
Value for money
189 in category
159 in category
Reliability
243 in category
161 in category

Health Net and Molina Healthcare Rating Details

Customer service
1.3 (9 reviews)
1.4 (578 reviews)
Reviewer's quote

I’ve had sciatica since the end of March and they still haven’t gotten me physical therapy - and are charging for service (xrray) that they never took action on. Thats OK i’m changing health insurance at the end of the year- goodbye to bad health insurance 2018!..

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...its the worst customer service so far I have experienced..

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Product or Service Quality
1.1 (9 reviews)
1.3 (458 reviews)
Reviewer's quote

I was approved for surgery for my hand 8 months ago by Dr. Reid Abrams at UCSD and it was approved by Molina. I could not do the surgery because I was not in San Diego, and they do not cover unless you are in this location. Molina left UCSD. So we got Health net. They denied my surgery over the...

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...When I called Molina they said they could only give me the customer service number. Seriously? I was already late and you want me to sit and talk to a rep while I could call my own paid ride in that time? I called uber. A ride was available 2 minutes away...

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Value for money
1.3 (7 reviews)
1.4 (374 reviews)
Reviewer's quote

I got a letter from Health saying my records were hacked and wanted me to join some kind of protection on my records. Is this legit. Thanks, Kathy

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As soon as the money was taking out of our bank account to pay for the premium, we could not login to our Molina account. We could not even find our doctor even thought it was there before we chose the company. It was a terrible beginning...

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Reliability
1 (6 reviews)
1.2 (481 reviews)
Reviewer's quote

I was approved by Molina insurance company about 8 months ago. I was out of town. Molina left and Heslth Net was the option. They cancelled my surgery Monday at 3 30, my surgery scheduled for 7 30 the next day. They required 6 weeks of OT. I went to OT and they said surgery was the only option. I...

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Perhaps some people like using mail order but guess what Molina, there are some who do not trust the reliability of mail order and you are messing with our health if mail is late and we do not have our Dr. prescribed needed meds in time. Well i will not put up with this nonsense and will go to a...

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Health Net and Molina Healthcare Pros and Cons

Pros
  • Doctors
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
Cons
  • No urgency
  • Does not meet patients needs
  • Customer service
  • No customer service
  • Bad customer service no accountability

Health Net and Molina Healthcare Most Positive Reviews

Top rated reviews
No votes
5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

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No votes
5

Been with molina for over a year . Dr ordered mri about 2 months ago they denied it the first time then i appealed...

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Health Net and Molina Healthcare Most Critical Reviews

Lowest rated reviews
1

Avoid this organization (of crooks) at all costs!

Our company's account was canceled because they claimed to have rec...

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1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

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1

With Health Net if a patients wants 3 month fill/refill of medication they are required to use Mail Order Pharmacy or...

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1

Transportation sucks. The drivers are always late or doesn't show up or they never put your reservations through and...

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Health Net and Molina Healthcare Latest Reviews

Recent published reviews
2.8

I got a letter from Health saying my records were hacked and wanted me to join some kind of protection on my records....

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1

They cancelled my coverage without my consent, yet told me I had coverage and I have been paying for the coverage that...

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No votes

I called for a list of therapists that are approved and within the network. When I got that list, I was told briefly abo...

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1.3

Molina Health Care Has to be one of the worst out there.Ive had nothing but problems about a medication I desperately ne...

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