PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Netflix and HBO as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Netflix
2.5
HBO
HBO
2.1
Netflix
HBO

Netflix and HBO Overview

Total reviews 8664 167
Company responses 0 0
Issues resolved 143 1

Netflix and HBO Consumer Ratings

Rank
167 out of 3633 in Media category
244 out of 3633 in Media category
Customer service
138 in category
159 in category
Website
163 in category
300 in category
Price Affordability
178 in category
259 in category
Diversity of Products or Services
161 in category
237 in category

Netflix and HBO Rating Details

Customer service
2.3
(2894 reviews)
2.1
(55 reviews)
Reviewer's quote

...And it's hard to get in touch with customer service because all the numbers is either not in service, no longer in service, or I get hung up on. Then when I call back I can't get anyone. Never experienced anything like this before...

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No, a customer service agent is going to be escalated is going to email me to an email account that they cant find ***..

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Website
2.5
(2615 reviews)
1.8
(52 reviews)
Reviewer's quote

...Using the website to cancel was impossible so I had to search on Google for the phone number. Representative was very helpful and polite. Phone number needs to posted on website and website needs to be easier to use...

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...I found the number through this website and the customer service rep couldnt help me reestablish payment nor tell me how to do this online. This is an account I pay for my daughter in another state. I have my own account...

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Price Affordability
2.6
(2613 reviews)
2.1
(50 reviews)
Reviewer's quote

...In three years you have doubled your price. Theyve gone up from $12. 95 to $22...

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Tried to reload max after payment type change and it just spun circles on a blank blue screen for days

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Diversity of Products or Services
2.5
(2562 reviews)
2.1
(49 reviews)
Reviewer's quote

Terrible, cancel Netflix services. Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible Terrible 15 year customer no longer will be...

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...I have to figure out how to get my money back and will never use there services again..

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Netflix and HBO Pros and Cons

Pros
  • Good movies
  • Movies and series
  • Good shows
  • Movies
  • Great movies
  • You make great shows
Cons
  • Customer service
  • None i can think of
  • Too expensive
  • Nonsense like this bill maher
  • You cancel or end great shows poorly
  • Waste of money

Netflix and HBO Most Positive Reviews

Top rated reviews
5

Servicio al cliente
César: exselencia al mejor representante..
Y más amable telefónico, jamás superado
Por atención telefón...

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5

Tried to reload max after payment type change and it just spun circles on a blank blue screen for days

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5

Wrong billing. A wrong and unauthorized card was charged and yet my membership was canceled but customer service...

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5

Just that customer service is fantastic.
Quick response time. Pleasant representatives. Understood my issue and Resolved...

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Netflix and HBO Most Critical Reviews

Lowest rated reviews
1

Cant believe I cant use my own Netflix because wifi says Im not on my wifi. This is ridiculous and honestly upsetting

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1

Paid for service QR code will not scan told me to go to max.com sign in no place to sign in nobody answers chat nobody...

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1

How could you cancel this show!!! The break was great!!! You suck im unsubscribing

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1

Racist cartoon shoved in the faces of children!!! Or anyone for that matter!!! How dare you perpetuate this ideation...

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Netflix and HBO Latest Reviews

Recent published reviews
No votes

Today I received a phishing message saying my membership had expired with Netflix. I didn't think and gave my card...

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No votes

How many times do I need to say this. My Cable TV does not work for HBO and Showtime. I'vd tried everything. I want a...

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No votes

I'm still still mad because no one never talked to me All I did was talk to by messaging I want that I want that...

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No votes

I loved Seinfeld and liked the early Curb your Enthusiam shows. This last season is discusting. Larry David was a...

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