PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about HBO and Netflix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

HBO
HBO
2.1
Netflix
2.5
HBO
Netflix

HBO and Netflix Overview

Total reviews 167 8671
Company responses 0 0
Issues resolved 1 143

HBO and Netflix Consumer Ratings

Rank
244 out of 3633 in Media category
167 out of 3633 in Media category
Product or Service Quality
257 in category
150 in category
Customer service
159 in category
138 in category
Value for money
267 in category
174 in category
Website
300 in category
163 in category

HBO and Netflix Rating Details

Product or Service Quality
1.9
(56 reviews)
2.5
(2538 reviews)
Reviewer's quote

Our representative was wonderful!! She was so helpful, friendly, and nice!! She made the service resume & walked us through it..

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Keep giving me the run arounds,go online to reach the service we want to sort out our problem but we can't because the company is overseas in America with international numbers,i have no idea if we got one in New Zealand all that I want back is the money you have taken out of my account for a...

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Customer service
2.1
(55 reviews)
2.3
(2896 reviews)
Reviewer's quote

No, a customer service agent is going to be escalated is going to email me to an email account that they cant find ***..

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...And it's hard to get in touch with customer service because all the numbers is either not in service, no longer in service, or I get hung up on. Then when I call back I can't get anyone. Never experienced anything like this before...

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Value for money
2
(53 reviews)
2.5
(2528 reviews)
Reviewer's quote

...then dont take my money. , all good..

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I paid the money to Netflix without auto pay thats why I list my 499 rupees so pls give my money back..

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Website
1.8
(52 reviews)
2.5
(2617 reviews)
Reviewer's quote

...I found the number through this website and the customer service rep couldnt help me reestablish payment nor tell me how to do this online. This is an account I pay for my daughter in another state. I have my own account...

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...Using the website to cancel was impossible so I had to search on Google for the phone number. Representative was very helpful and polite. Phone number needs to posted on website and website needs to be easier to use...

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HBO and Netflix Pros and Cons

Pros
  • Movies
  • Great movies
  • You make great shows
  • Good movies
  • Movies and series
  • Good shows
Cons
  • Nonsense like this bill maher
  • You cancel or end great shows poorly
  • Waste of money
  • Customer service
  • None i can think of
  • Too expensive

HBO and Netflix Most Positive Reviews

Top rated reviews
5

Tried to reload max after payment type change and it just spun circles on a blank blue screen for days

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5

Great service. Great programming. Im very happy with the service and looking forward to watching many hours of great...

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5

Just that customer service is fantastic.
Quick response time. Pleasant representatives. Understood my issue and Resolved...

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5

My pension is being terminated and I no longer can afford to watch movies therefore I need to cut down on my expenses

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HBO and Netflix Most Critical Reviews

Lowest rated reviews
1

Paid for service QR code will not scan told me to go to max.com sign in no place to sign in nobody answers chat nobody...

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1

Your log in sucks
Your service is reason to it
Your rudeness is not acceptable and I dont understand why I should write an...

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1

Racist cartoon shoved in the faces of children!!! Or anyone for that matter!!! How dare you perpetuate this ideation...

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1

Seven times I have had Netflix charge my account the last year after I closed it out and no longer want the service! I...

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HBO and Netflix Latest Reviews

Recent published reviews
No votes

How many times do I need to say this. My Cable TV does not work for HBO and Showtime. I'vd tried everything. I want a...

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3

No one to help me, but you sure take my money.Netflix keeps scrolling. I need help.please have someone help trouble...

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No votes

I loved Seinfeld and liked the early Curb your Enthusiam shows. This last season is discusting. Larry David was a...

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No votes

Netflix supposed to take my payment out ever 1th of the month but they didn't I want to know why and now my Netflix is n...

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