PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hayward Pool Products and Skim-A-Round as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hayward Pool Products
Skim-A-Round

Hayward Pool Products and Skim-A-Round Overview

Total reviews 186 95
Company responses 26 0
Issues resolved 4 0

Hayward Pool Products and Skim-A-Round Consumer Ratings

Rank
56 out of 261 in Pools, Spas and Plumbing Supplies category
106 out of 261 in Pools, Spas and Plumbing Supplies category
Customer service
60 in category
71 in category
Product or Service Quality
71 in category
81 in category
Price Affordability
69 in category
83 in category
Value for money
54 in category
57 in category

Hayward Pool Products and Skim-A-Round Rating Details

Customer service
1.4 (91 reviews)
1.2 (48 reviews)
Reviewer's quote

...Company customer service was unresponsive and awful. Don't buy from this company..

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...There is no option for customer service..

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Product or Service Quality
1.4 (87 reviews)
1.2 (39 reviews)
Reviewer's quote

...Im this age when customer service is essential to survival , Hayward is going backwards . ,this ring is faulty and we have no option in the market . Very unhappy with Hayward..

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Product does not remove surface debris as advertised Cannot reach seller..

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Price Affordability
2.2 (83 reviews)
2 (37 reviews)
Reviewer's quote

...You would think at price your engineers could figure that out. everyday i would ask. It was a great pool cleaner for 2 years...

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I have two skimmer in my pool, so I bought One Skim A Round all in one to try.Installed it and I am not impressed, does not work.Lucky I did not buy two.

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Value for money
1.7 (77 reviews)
1.7 (34 reviews)
Reviewer's quote

...I recommend they invest money in their "temporary" summer helpers; they misinform consumers. I gave them every opportunity, in the end ~ a total fail..

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...I've sent emails no response it's just an awful company had no problems taking my money..

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Hayward Pool Products and Skim-A-Round Pros and Cons

Pros
  • Used to like them
  • Was a great product
  • Response
  • Skimmer baskets work great
  • Compact
Cons
  • Support i got
  • Bad service
  • Worst customer service ever
  • Does not work
  • Did not fit our skimmer
  • Not worth the money spent

Hayward Pool Products and Skim-A-Round Most Positive Reviews

Top rated reviews
5

What is going to take to match apples with 'apples. I found out the hard way that your variable pumps cannot be...

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4.2

Never got to speak to anyone. No answer. Tried website return no response or not working. Just want address for return...

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4.8

Had an issue with an out of warranty part on my $1300 pool pump. Paul a customer service rep. in Rhode Island was great...

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3.6

Call company number and no response Vendors.

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Hayward Pool Products and Skim-A-Round Most Critical Reviews

Lowest rated reviews
1

purchased unit April 2014 installed June 2014 due to weather.
Ran for 1 month and white particles scales were in the bot...

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1

Saw Facebook Ad, looked like a great idea, purchased it and ten days later it arrives put it in the pool skimmer and it...

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1

There is a design fault that will cause this heater to fry circuit boards in about 2 years if it's in the sun. The sun...

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1

I purchased the Skim A Round based on online video. When I attempted to install the basket was too tall and would not al...

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Hayward Pool Products and Skim-A-Round Latest Reviews

Recent published reviews
1

We have been taking care of our pool for over 25 years. There is an o ring that needs replacing about once per year. In...

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1

Product does not remove surface debris as advertised
Cannot reach seller

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1.3

lights lasted only about a year and a half of usage. Company customer service was unresponsive and awful. Don't buy...

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No votes

Fed ex requested an address confirmation you guys gave him an address in Wyoming and I live in Florida plus I tried...

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Hayward Pool Products and Skim-A-Round Products and Services

Most reviewed product and services
  • Hayward Pool Products Pool Pump (27 reviews)
  • Hayward Pool Products Customer Care (13 reviews)
  • Hayward Pool Products Pool Heater (9 reviews)
  • Skim-A-Round Automatic Pool Cleaner (13 reviews)