PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hayward Pool Products and Skim-A-Round as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hayward Pool Products

Hayward Pool Products

Has verified representatives
1.9
Hayward Pool Products
Skim-A-Round

Hayward Pool Products and Skim-A-Round Overview

Total reviews
158
26
Company responses
26
0
Issues resolved
1
0

Hayward Pool Products was first mentioned on PissedConsumer on Jul 4, 2008 and since then this brand received 158 reviews. It is 132 reviews more than Skim-A-Round received since Aug 3, 2018.

Hayward Pool Products and Skim-A-Round Consumer Ratings

Rank
52 out of 296 in Pools, Spas and Plumbing Supplies category
101 out of 296 in Pools, Spas and Plumbing Supplies category
Customer service
55 in category
91 in category
Product or Service Quality
63 in category
70 in category
Price Affordability
63 in category
65 in category

According to consumer ratings and reviews, Hayward Pool Products ranks 49 points higher in the Pools, Spas and Plumbing Supplies category than Skim-A-Round. People gave Hayward Pool Products 1.4 stars for Customer service criterion in Pools, Spas and Plumbing Supplies category and it is 72 points higher than the worst rated brand in this category. At the same time, Skim-A-Round was rated 1 stars for Customer service criterion in this category and it is 36 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Hayward Pool Products has a higher rating than Skim-A-Round. Regarding Price Affordability criterion, consumers gave Hayward Pool Products 2.2 stars and it is 50% greater than other in category. Skim-A-Round however was rated 2.1 stars and it is 50% worse than other in category.

Hayward Pool Products and Skim-A-Round Rating Details

Customer service
1.4 (73 reviews)
1 (10 reviews)
Reviewer's quote

...unfortunately the customer service assistance in New Jersey was far less than acceptable ( of course after several calls and long wait times). Beware..

Richard P

I purchased the Skim-around pool cleaner and after a year and a half one of the pieces broke. I completed the paperwork as the company requested and I inquired on how to purchase a replacement part. After going back and forth with several emails ,I received a final email stating they no longer make...

PissedConsumer1610386
Product or Service Quality
1.4 (70 reviews)
1.3 (11 reviews)
Reviewer's quote

Replaced two lights lasted about 4 years each no help from hayward poolsSTAY AWAY$800. dollars for each lights.

Thomas P

...Nothing on web site suggest you should check international sizes or that the product is not a universal fit..

Filippe C
Price Affordability
2.2 (68 reviews)
2.1 (11 reviews)
Reviewer's quote

...You would think at price your engineers could figure that out. everyday i would ask. It was a great pool cleaner for 2 years...

jim e

I purchased 2 skim around all in one baskets. They did not fit or work at all for my pool. They were returned the following day after purchase. I had to pay $12 shipping to send them back. After waiting almost 3 weeks and no credit back or reply I emailed them and there response was that I would...

Robert H

Hayward Pool Products and Skim-A-Round Pros and Cons

Pros
  • Getting the run around
  • Was a great product
  • Used to like them
  • Compact
Cons
  • Worst customer service ever
  • Support
  • Support i got
  • To much bother
  • Does not work
  • Did not fit our skimmer

Hayward Pool Products and Skim-A-Round Most Positive Reviews

Top rated reviews
5

What is going to take to match apples with 'apples. I found out the hard way that your variable pumps cannot be...

No votes

Hayward Pool Products and Skim-A-Round Most Critical Reviews

Lowest rated reviews
1

purchased unit April 2014 installed June 2014 due to weather.
Ran for 1 month and white particles scales were in the bot...

1

Saw Facebook Ad, looked like a great idea, purchased it and ten days later it arrives put it in the pool skimmer and it...

Hayward Pool Products and Skim-A-Round Latest Reviews

Recent published reviews
1

I would not recommend Crystal Pools or any Hayward products whatsoever! Crystal Pools makes a great pool and the...

Read all 158 reviews
1

Don’t buy from this company. Sizes are not standard or universal in all countries. Technical support will not assist...

Read all 26 reviews

Hayward Pool Products and Skim-A-Round Products and Services

Most reviewed product and services
  • Hayward Pool Products Pool Pump (26 reviews)
  • Hayward Pool Products Customer Care (13 reviews)
  • Hayward Pool Products Pool Filter (7 reviews)
  • Skim-A-Round Automatic Pool Cleaner (8 reviews)