PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hayward Pool Products and Intex Recreation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hayward Pool Products
Intex Recreation

Hayward Pool Products and Intex Recreation Overview

Total reviews 186 329
Company responses 26 0
Issues resolved 4 1

Hayward Pool Products and Intex Recreation Consumer Ratings

Rank
56 out of 261 in Pools, Spas and Plumbing Supplies category
84 out of 261 in Pools, Spas and Plumbing Supplies category
Customer service
60 in category
73 in category
Product or Service Quality
71 in category
79 in category
Price Affordability
69 in category
61 in category
Value for money
54 in category
49 in category

Hayward Pool Products and Intex Recreation Rating Details

Customer service
1.4 (91 reviews)
1.1 (159 reviews)
Reviewer's quote

...Company customer service was unresponsive and awful. Don't buy from this company..

Read full review

...Great kayak, worst customer service ever..

Read full review
Product or Service Quality
1.4 (87 reviews)
1.3 (152 reviews)
Reviewer's quote

...Im this age when customer service is essential to survival , Hayward is going backwards . ,this ring is faulty and we have no option in the market . Very unhappy with Hayward..

Read full review

...I have tried to get assistance with this through email and by attempting to call Intex customer service. I have been on hold for up to 45 minutes on multiple days at different times of the day. I have yet to receive a response...

Read full review
Price Affordability
2.2 (83 reviews)
2.4 (140 reviews)
Reviewer's quote

...You would think at price your engineers could figure that out. everyday i would ask. It was a great pool cleaner for 2 years...

Read full review

I want my pool I paid for ???????? since it has not been sent out I changed my mind I want this pool it is the same price when will this be sent out when will I get it I ordered and paid for it March 28th. Only now I want the bigger pool it is the same priclike I said I paid for the first one but I...

Read full review
Value for money
1.7 (77 reviews)
1.8 (81 reviews)
Reviewer's quote

...I recommend they invest money in their "temporary" summer helpers; they misinform consumers. I gave them every opportunity, in the end ~ a total fail..

Read full review

...Did paypal send my money to the wrong place?? Finally, intex does not recognize the reference number, or confirmation code, or any of the records I have so now I really ,truly, have NO clue where my swimming pool is. Please HELP ME cuz I don't navigate social media well at all. Thanx..

Read full review

Hayward Pool Products and Intex Recreation Pros and Cons

Pros
  • Used to like them
  • Was a great product
  • Response
  • Easy to set up
  • Product
  • Prices
Cons
  • Support i got
  • Bad service
  • Worst customer service ever
  • Terrible customer service
  • Call center stinks
  • Not being able to use it while i paid full price

Hayward Pool Products and Intex Recreation Most Positive Reviews

Top rated reviews
5

What is going to take to match apples with 'apples. I found out the hard way that your variable pumps cannot be...

Read full review
5

The pool cane damage with a small hole is 9,0000 gallons that was just filled up it took more then 12 hours to notice...

Read full review
4.8

Had an issue with an out of warranty part on my $1300 pool pump. Paul a customer service rep. in Rhode Island was great...

Read full review
4.8

We have it working now after messing with it tens times, thank you for your response. Have a safe day!

Read full review

Hayward Pool Products and Intex Recreation Most Critical Reviews

Lowest rated reviews
1

purchased unit April 2014 installed June 2014 due to weather.
Ran for 1 month and white particles scales were in the bot...

Read full review
1

I discovered that there was a leak from the filter output hose connection to the plunger valve. I was not able to run th...

Read full review
1

There is a design fault that will cause this heater to fry circuit boards in about 2 years if it's in the sun. The sun...

Read full review
1

I bought an Intex air mattress for a sleepover with my grandchildren. To our dismay, when it came to be bedtime,there...

Read full review

Hayward Pool Products and Intex Recreation Latest Reviews

Recent published reviews
1

We have been taking care of our pool for over 25 years. There is an o ring that needs replacing about once per year. In...

Read full review
1

Poor customer service. For the 3rd time, on hold for 45 minutes, then it rang & I was disconnected.

Read full review
1.3

lights lasted only about a year and a half of usage. Company customer service was unresponsive and awful. Don't buy...

Read full review
2.3

I sent my issue via email including photos, etc
Sat on hold for hours. No response.
Great kayak, worst customer service ev...

Read full review

Hayward Pool Products and Intex Recreation Products and Services

Most reviewed product and services
  • Hayward Pool Products Pool Pump (27 reviews)
  • Hayward Pool Products Customer Care (13 reviews)
  • Hayward Pool Products Pool Heater (9 reviews)
  • Intex Recreation Pool (62 reviews)
  • Intex Recreation Hot Tub (25 reviews)
  • Intex Recreation Airbed (16 reviews)