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Wayfair
Hayneedle

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Wayfair

Wayfair

2.3
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1071 TOTAL REVIEWS
Rank
141 out of 2118
in Furniture and Decor category
Rating Details
Customer service
Delivery Service
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    3926
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    04:54
  • ISSUES RESOLVED
    52%
Top Products and Services
3.2
166 reviews
2.5
119 reviews
2.2
47 reviews
Hayneedle

Hayneedle

1.8
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 132 TOTAL REVIEWS
Rank
284 out of 2118
in Furniture and Decor category
Rating Details
Customer service
Delivery Service
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    14
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    05:36
  • ISSUES RESOLVED
    100%
Top Products and Services
1.5
28 reviews
2.2
25 reviews
No votes
1 reviews

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Anonymous
#1488488

Both are bad.

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