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HayNeedle

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $9.3K CLAIMED LOSSES
  • $463 AVERAGE LOSS
2.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Reliability
Staff
  • Array of products 2
  • Quality of small products 1
  • Product selection and prices 1
  • Delivery 1
  • Customer service reps were very nice 1

Customers don't like

  • Customer service3
  • Poor quality of product and return policy2
  • Delivery and failure to deliver the correct product2
  • That i was billed twice1
  • Refund policy1
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 544 TOTAL REVIEWS
  • $65.9K CLAIMED LOSSES
  • $461 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Reliability
Staff
  • Not a single thing 11
  • Customer service 7
  • Product 6
  • Quality and price 4
  • None 4

Customers don't like

  • Customer service10
  • Delivery5
  • Delivery service4
  • Awful experience4
  • Attitude of rep4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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