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HayNeedle

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $9.1K CLAIMED LOSSES
  • $538 AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Staff
  • Array of products 2
  • Customer service reps were very nice 1
  • Delivery 1
  • Product selection and prices 1
  • Quality of small products 1

Customers don't like

  • Unresponsive3
  • Customer service3
  • Delivery and failure to deliver the correct product2
  • False advertising2
  • Delivery delay2
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 433 TOTAL REVIEWS
  • $47.8K CLAIMED LOSSES
  • $419 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Staff
  • Not a single thing 10
  • Customer service 7
  • Product 6
  • None 4
  • Quality and price 3

Customers don't like

  • Customer service15
  • Delivery8
  • Delivery service8
  • Everything on experience8
  • Communication on shipping7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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