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HayNeedle

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $10.8K CLAIMED LOSSES
  • $400 AVERAGE LOSS
2.1
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Website
Staff
  • Array of products 2
  • Quality of small products 1
  • Product selection and prices 1
  • Product looked good in pix 1
  • Delivery 1

Customers don't like

  • Customer service6
  • Poor quality of product and return policy3
  • Process to return wrong item and receive correct one2
  • Entire experience2
  • Delivery and failure to deliver the correct product2
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Wayfair

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 618 TOTAL REVIEWS
  • $70.2K CLAIMED LOSSES
  • $447 AVERAGE LOSS
1.8
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Website
Staff
  • Customer service 7
  • Product 6
  • Website 4
  • Quality and price 4
  • Dissatisfied 3

Customers don't like

  • Customer service18
  • Delivery5
  • Delivery service4
  • Awful experience4
  • Attitude of rep4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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