HayNeedle vs Wayfair

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HayNeedle

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $8.1K CLAIMED LOSSES
  • $506 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Array of products 2
  • Customer service and product 1
  • Customer service reps were very nice 1
  • Delivery 1
  • Product selection and prices 1

Customers don't like

  • Customer service3
  • Delivery and failure to deliver the correct product2
  • Delivery delay2
  • False advertising2
  • Unresponsive2

Products by HayNeedle

No items

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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 385 TOTAL REVIEWS
  • $45.3K CLAIMED LOSSES
  • $440 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Not a single thing 9
  • Customer service 6
  • Product 6
  • None 3
  • Quality and price 3

Customers don't like

  • Customer service15
  • Delivery8
  • Delivery service8
  • Everything on experience8
  • Communication on shipping7

Products by Wayfair

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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