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HayNeedle

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $9.2K CLAIMED LOSSES
  • $509 AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Array of products 2
  • Customer service reps were very nice 1
  • Delivery 1
  • Product selection and prices 1
  • Quality of small products 1

Customers don't like

  • Customer service4
  • Unresponsive3
  • Delivery and failure to deliver the correct product2
  • False advertising2
  • Delivery delay2
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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1745 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service31
  • Business ethics30
  • Defective product22
  • Customer service15
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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