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HayNeedle

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 102 TOTAL REVIEWS
  • $11.4K CLAIMED LOSSES
  • $394 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Array of products 2
  • Quality of small products 1
  • Product selection and prices 1
  • Product looked good in pix 1
  • Delivery 1

Customers don't like

  • Customer service6
  • Poor quality of product and return policy3
  • Entire experience3
  • Process to return wrong item and receive correct one2
  • Delivery and failure to deliver the correct product2
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Overstock

E-commerce
  • 1 ISSUES RESOLVED
  • 94 TOTAL REVIEWS
  • $19.7K CLAIMED LOSSES
  • $580 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Idea of purchasing from them 1

Customers don't like

  • Customer service5
  • Website3
  • Customer service does not try to help the customer3
  • Customer service and delivery3
  • Slow shipment2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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