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HayNeedle

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $9.2K CLAIMED LOSSES
  • $509 AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Array of products 2
  • Customer service reps were very nice 1
  • Delivery 1
  • Product selection and prices 1
  • Quality of small products 1

Customers don't like

  • Customer service4
  • Unresponsive3
  • Delivery and failure to deliver the correct product2
  • False advertising2
  • Delivery delay2
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Mypillow

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 1786 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $613 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Very much overpriced 11
  • Comfort 8
  • Product 8
  • Slept well for the first time in a long time 7
  • Sucks 5

Customers don't like

  • Customer service25
  • Pillow25
  • Buy one get one free scam17
  • Pillow quality13
  • Pillow sucks12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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