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HayNeedle

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $9.2K CLAIMED LOSSES
  • $509 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Array of products 2
  • Customer service reps were very nice 1
  • Delivery 1
  • Product selection and prices 1
  • Quality of small products 1

Customers don't like

  • Customer service3
  • Delivery and failure to deliver the correct product2
  • Poor quality of product and return policy1
  • That i was billed twice1
  • Process to return wrong item and receive correct one1
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Mypillow

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 1919 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $571 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Extreme comfort 22
  • Awesome peaceful sleep 13
  • Great product 13
  • Excellent neck support 11
  • Pillow 10

Customers don't like

  • Pillow quality72
  • False advertising62
  • Customer service51
  • Overpriced13
  • Buy one get one free scam8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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