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HayNeedle

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $9.3K CLAIMED LOSSES
  • $463 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Website
Staff
  • Array of products 2
  • Quality of small products 1
  • Product selection and prices 1
  • Delivery 1
  • Customer service reps were very nice 1

Customers don't like

  • Customer service6
  • Poor quality of product and return policy2
  • Delivery and failure to deliver the correct product2
  • Whole process1
  • That i was billed twice1
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Mypillow

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 2253 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $531 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Website
Staff
  • Extreme comfort 21
  • Great product 13
  • Awesome peaceful sleep 13
  • Slept well for the first time in a long time 10
  • Pillow 10

Customers don't like

  • Pillow quality68
  • False advertising57
  • Customer service50
  • Overpriced15
  • Bad product10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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