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Hayneedle

1.9
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 126 TOTAL REVIEWS
Rank
236 out of 2032
in Furniture and Decor category
Rating Details
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    05:36
  • ISSUES RESOLVED
    100%
Top Products and Services
1.5
28 reviews
2.5
22 reviews
No votes
1 reviews

Ikea

1.7
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 877 TOTAL REVIEWS
Rank
296 out of 2032
in Furniture and Decor category
Rating Details
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    03:07
  • ISSUES RESOLVED
    0%
Top Products and Services
2
155 reviews
1.8
71 reviews
2.1
35 reviews

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Anonymous
#1397360

Hayneedle is far better than Ikea. Ikea's Customer Service is horrible.

Their delivery service and scheduled assembly service is unreliable.

They do nothing to try to correct their mistakes or make it right. Better off going anywhere else for furniture just so you don't have to deal with the delivery/assembly headache.

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