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Hayneedle
Ikea

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Hayneedle

Hayneedle

1.8
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 130 TOTAL REVIEWS
Rank
275 out of 2102
in Furniture and Decor category
Rating Details
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    12
  • SUCCESSFUL
    58%
  • AVG CALL DURATION
    05:36
  • ISSUES RESOLVED
    100%
Top Products and Services
1.5
28 reviews
2.3
24 reviews
No votes
1 reviews
Ikea

Ikea

1.7
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 891 TOTAL REVIEWS
Rank
303 out of 2102
in Furniture and Decor category
Rating Details
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    14
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    05:18
  • ISSUES RESOLVED
    0%
Top Products and Services
2.1
157 reviews
1.9
73 reviews
2.1
35 reviews

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Anonymous
#1397360

Hayneedle is far better than Ikea. Ikea's Customer Service is horrible.

Their delivery service and scheduled assembly service is unreliable.

They do nothing to try to correct their mistakes or make it right. Better off going anywhere else for furniture just so you don't have to deal with the delivery/assembly headache.

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