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HayNeedle

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 58 TOTAL REVIEWS
  • $9.2K CLAIMED LOSSES
  • $509 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Array of products 2
  • Customer service reps were very nice 1
  • Delivery 1
  • Product selection and prices 1
  • Quality of small products 1

Customers don't like

  • Customer service4
  • Unresponsive3
  • Delivery and failure to deliver the correct product2
  • False advertising2
  • Delivery delay2
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Ikea

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 746 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Product 9
  • Furniture 4
  • Frustrated 3
  • Wasting my time for a mistake ikea made and not to fix it 3
  • Good products reasonably prices 3

Customers don't like

  • Customer service28
  • Response to problem21
  • Customer support8
  • Delivery service8
  • Worst customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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