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HayNeedle

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $9.2K CLAIMED LOSSES
  • $486 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Reliability
  • Array of products 2
  • Customer service reps were very nice 1
  • Delivery 1
  • Product selection and prices 1
  • Quality of small products 1

Customers don't like

  • Customer service3
  • Delivery and failure to deliver the correct product2
  • Poor quality of product and return policy2
  • Process to return wrong item and receive correct one1
  • That i was billed twice1
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Ikea

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 768 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Reliability
  • Product 9
  • Dissapointed 4
  • Furniture 4
  • Good products reasonably prices 3
  • Wasting my time for a mistake ikea made and not to fix it 3

Customers don't like

  • Customer service15
  • Response to problem8
  • Delivery service5
  • Customer support4
  • Worst customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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