PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hawx Pest Control and TruGreen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hawx Pest Control
TruGreen

Hawx Pest Control and TruGreen Overview

Total reviews
106
1749
Company responses
0
0
Issues resolved
1
3

TruGreen was first mentioned on PissedConsumer on Apr 6, 2008 and since then this brand received 1749 reviews. It is 1643 reviews more than Hawx Pest Control received since Jun 30, 2016. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Hawx Pest Control customer support team than with TruGreen customer service.

Hawx Pest Control and TruGreen Consumer Ratings

Rank
17 out of 183 in Pest Control and Services category
102 out of 791 in Landscaping and Gardening category
Customer service
12 in category
76 in category
Value for money
13 in category
65 in category
Price Affordability
14 in category
93 in category

Hawx Pest Control and TruGreen Rating Details

Customer service
1.3 (70 reviews)
1.2 (633 reviews)
Reviewer's quote

...This is the worst customer service experience I’ve ever experienced. I‘ve filed a formal compliant with the BBB. Don’t waste your time or money on these guys..

Bryan W

I want to speak to someone other than customer service as they are the problem..

Jaylan
Value for money
1.2 (64 reviews)
1.2 (494 reviews)
Reviewer's quote

:angry: I was told first treatment would be $55 and the additional QUARTERLY ones would be $80. Then you try to show up 30 days after the original not quarterly. Try calling the phone line twice and can never get through to a person to try to solve over the phone instead of by e-mail. Have an...

Travis Y

Contract was to expire October 2019. I was sent a bill August 2019 for $55. When questioned the response wasThe contract amount was insufficient.! Sounds illegal. I wasn’t home most of the time that they claimed treatment. My yard looks horrible. I cancelled the contract and will never use them and...

R B
Price Affordability
1.3 (62 reviews)
1.7 (517 reviews)
Reviewer's quote

She stated it was a $200 discounted price from the normal $250 it would normally cost. She said I would also be signing up for 3 additional sprays at $89/each over the next 3 quarters. When the guy came the next day to spray my yard, he explained that it typically takes about a week to see any...

PissedConsumer1667759

A few weeks went by and I called again asking if the quoted price was the best price that could be offered, as my wife and I agreed we could not move forward at the original price. I told the representative that I would speak with my wife and get back to someone when we were ready to make a...

Bill D

Hawx Pest Control and TruGreen Pros and Cons

Pros
  • No pros
  • Price was competitive
  • Good customer service
  • Unhappy
  • I m pissed and
  • Ignoring customers request
Cons
  • Ridiculous charges for substandard service
  • Pest control contract scam
  • Door to door solicitors
  • Poor customer service
  • Lack of honesty
  • Poor customer service bad communication and bad work

Hawx Pest Control and TruGreen Most Positive Reviews

Top rated reviews
5

They do a great job. I read what I signed and they followed through on every aspect. Their company is growing by leaps...

5

First appointment was for Thursday because we needed to be home to secure the dogs. Then get a call for Tuesday. Not...

Hawx Pest Control and TruGreen Most Critical Reviews

Lowest rated reviews
No votes
1

So I signed up with Trugreen almost 2 years ago. My yard is still full of weeds and I have yet to see any real...

Hawx Pest Control and TruGreen Latest Reviews

Recent published reviews
1

This company misrepresents its services and prices in order to get you to sign up with them. If you try to cancel, they...

Read all 106 reviews
1

It keeps happening. They will not keep their appointments and you spend all day getting emails about when the new time...

Read all 1749 reviews

Hawx Pest Control and TruGreen Products and Services

Most reviewed product and services
  • Hawx Pest Control Pest Control (37 reviews)
  • Hawx Pest Control Customer Care (13 reviews)
  • Hawx Pest Control Sales Representative (10 reviews)
  • Trugreen Lawn Service (880 reviews)
  • Trugreen Customer Care (226 reviews)
  • Trugreen Lawn Fertilization Service (81 reviews)