PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hawx Pest Control and Terminix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hawx Pest Control
Terminix

Hawx Pest Control and Terminix Overview

Total reviews 154 1174
Company responses 0 0
Issues resolved 2 2

Hawx Pest Control and Terminix Consumer Ratings

Rank
32 out of 150 in Pest Control and Services category
29 out of 150 in Pest Control and Services category
Customer service
22 in category
24 in category
Value for money
27 in category
24 in category
Advertised vs Delivered
25 in category
24 in category
Exchange, Refund and Cancellation Policy
22 in category
23 in category

Hawx Pest Control and Terminix Rating Details

Customer service
1.3
(107 reviews)
1.3
(495 reviews)
Reviewer's quote

...They are not organized, professional, accountable, and customer service has been awful. After 11 months I have had zero service and nothing to show for the money they would not refund. Not an ethical company BEWARE..

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Yesterday horrible job worse customer service in my life Stacy literally lied and Jeremy is unreasonable and won't cancel my contract even if I pay in full for the supposedly 1/2 done work they promised. They add prepaid recurring charges to the account and they make you pay this even if your...

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Value for money
1.2
(99 reviews)
1.3
(362 reviews)
Reviewer's quote

Fraudulent and unscrupulous business that will NOT inform the customer they are under a contract, thereby taking YOUR money without your knowledge. Did not take notes or records of ending services after numerous attempts. Continues to harass you over late fees, THE DAY AFTER LOSING A FAMILY MEMBER...

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So Terminix illegally canceled my contract, and still took my money, that means Terminix has stolen my funds covering the remaining portion of the 2022 paid contract as well as the entirety of the funds covering the full 2023 contract. This is unacceptable and needs to be corrected by fully...

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Advertised vs Delivered
1.2
(97 reviews)
1.2
(349 reviews)
Reviewer's quote

...They have over promised and under delivered. They are NOT accredited by the Better Business Bureau. Buyer BEWARE!!..

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...I am willing to pay for services that I received and do not want to continue paying for services that are not delivered by competent technicians. Terminix is a horrible company to do business with. Stay away..

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Exchange, Refund and Cancellation Policy
1.2
(94 reviews)
1.2
(346 reviews)
Reviewer's quote

...Im now stuck with a $200 cancellation fee from a shady company. I am disgusted and saddened by being misled. I can stay for the year or be screwed with the fee all because of Tyler the shady representative..

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...I have attempted to contact the above inspector several times and was unable to, so I called and spoke with someone in the cancellation department who informed me that if I were to cancel all services I would still be financially responsible for the cost of the service..

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Hawx Pest Control and Terminix Pros and Cons

Pros
  • No pros
  • Technician was nice
  • Price was competitive
  • No pros
  • Technicians
  • Lousy service
Cons
  • Ridiculous charges for substandard service
  • Pest control contract scam
  • Door to door solicitors
  • Customer service
  • Service
  • Untruthful promises

Hawx Pest Control and Terminix Most Positive Reviews

Top rated reviews
5

Great job very reasonable and done in a timely manner

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5

I sold my home where I had the termite plugs in the ground, I canceled the bug indoor treatment along with the termite...

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5

I signed a contract with Haux and they were here the next day. The โ€œbug man Rickyโ€ listened to all of my concerns and...

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5

LikeTerminix has been doing my Termites Control for years. They just recently did my gutters-I did not know they offered...

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Hawx Pest Control and Terminix Most Critical Reviews

Lowest rated reviews
1

They knocked on my door while I was moving out. The salesman wearing a white Polo shirt and short asked me if I was...

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1

I am renting a house and the homeowner uses terminix. We were here for 9 months before I had my husband call to find...

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1

No matter what you do you will be cheated. Under the one year contract, Hawxs will not schedule the appointment until th...

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1

Terminix said they would take care of all the pest issues I had. I wanted to treat before the pests became a problem...

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Hawx Pest Control and Terminix Latest Reviews

Recent published reviews
1

No matter what you do you will be cheated. Under the one year contract, Hawxs will not schedule the appointment until th...

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No votes

They didnt have a ladder tall enough to reach the area to fix the problem. Then on the crawl space they put a door on...

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1

I had an issue with this company and I proceeded to cancel my account. I was sent over to Tyler with accounts...

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1

I have called in on 3 different dates to attempt to speak to a store manager for the store location on 4114 Willow Lake...

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