PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hawx Pest Control and Terminix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hawx Pest Control
Terminix

Hawx Pest Control and Terminix Overview

Total reviews
109
976
Company responses
0
0
Issues resolved
1
2

Terminix was first mentioned on PissedConsumer on Dec 27, 2007 and since then this brand received 976 reviews. It is 867 reviews more than Hawx Pest Control received since Jun 30, 2016. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Hawx Pest Control customer support team than with Terminix customer service.

Hawx Pest Control and Terminix Consumer Ratings

Rank
17 out of 127 in Pest Control and Services category
13 out of 127 in Pest Control and Services category
Customer service
12 in category
13 in category
Service Scheduling
15 in category
13 in category
Advertised vs Delivered
10 in category
11 in category

According to consumer ratings and reviews, Terminix ranks 4 points higher in the Pest Control and Services category than Hawx Pest Control. People gave Hawx Pest Control 1.3 stars for Customer service criterion in Pest Control and Services category and it is 21 points higher than the worst rated brand in this category. At the same time, Terminix was rated 1.3 stars for Customer service criterion in this category and it is 20 points higher than the worst rated brand in this category. If we look at Service Scheduling criterion, than we see that Terminix has a higher rating than Hawx Pest Control. Regarding Advertised vs Delivered criterion, consumers gave Hawx Pest Control 1.3 stars and it is 70% greater than other in category. Terminix however was rated 1.2 stars and it is 67% greater than other in category.

Hawx Pest Control and Terminix Rating Details

Customer service
1.3 (73 reviews)
1.3 (381 reviews)
Reviewer's quote

...This is the worst customer service experience I’ve ever experienced. I‘ve filed a formal compliant with the BBB. Don’t waste your time or money on these guys..

Bryan W

The customer service is ridiculous (NEVER had this problem until this year. Cannot image how difficult it would be to have to submit a claim to them. The promised we could pay $599 instead of the $899 if they could install bait stations and use the turmador (sp?), but after continual attempts to...

Jeanie B
Service Scheduling
1.4 (68 reviews)
1.6 (328 reviews)
Reviewer's quote

...my door and wanted to treat my yard for pest, I told him I already had a company treating my yard, next thing I knew I was getting calls saying I owed for a service treatment, I called the company and explained the situation to a representative who told me I signed a contract with their company, I knew I had not so I ask...

Abryana

...Over all the worst service I have ever seen from any terminex ever. This company shouldnt even be in business but nobody really expects anything worth much coming out of Roanoke va..

PissedConsumer1764514
Advertised vs Delivered
1.3 (67 reviews)
1.2 (251 reviews)
Reviewer's quote

...They have over promised and under delivered. They are NOT accredited by the Better Business Bureau. Buyer BEWARE!!..

Jeff E

...I am willing to pay for services that I received and do not want to continue paying for services that are not delivered by competent technicians. Terminix is a horrible company to do business with. Stay away..

Ernestine

Hawx Pest Control and Terminix Pros and Cons

Pros
  • No pros
  • Price was competitive
  • Good customer service
  • Technicians
  • Technicians that did their job and had product available
  • Tech who service home
Cons
  • Ridiculous charges for substandard service
  • Pest control contract scam
  • Door to door solicitors
  • Customer service
  • Service
  • Untruthful promises

Hawx Pest Control and Terminix Most Positive Reviews

Top rated reviews
5

They do a great job. I read what I signed and they followed through on every aspect. Their company is growing by leaps...

5

I called Terminix, the person who answered the phone put me on hold for one & half hours. I asked to talk to a...

Hawx Pest Control and Terminix Most Critical Reviews

Lowest rated reviews
1

Hawx Pest came knocking on my door one day. I was told Hawx Pest would spray inside and out quarterly. I gave specific d...

1

Terrible customer service

my wife and i recently helped another couple move and somehow brought home bed-bugs.we did so...

Hawx Pest Control and Terminix Latest Reviews

Recent published reviews
1

Thought it was going to be a good product. IT'S Not caused a huge rash on my dogs belly. They told me to file a claim wi...

Read all 109 reviews

I paid almost $3000.00 dollars for their insulation that they say will kill all insects in your attic, I had to replace...

Read all 976 reviews

Hawx Pest Control and Terminix Products and Services

Most reviewed product and services
  • Hawx Pest Control Pest Control (38 reviews)
  • Hawx Pest Control Customer Care (14 reviews)
  • Hawx Pest Control Sales Representative (10 reviews)
  • Terminix Pest Control (212 reviews)
  • Terminix Customer Care (173 reviews)
  • Terminix Manager (50 reviews)