PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hawx Pest Control and Terminix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hawx Pest Control
Terminix

Hawx Pest Control and Terminix Overview

Total reviews 120 1068
Company responses 0 0
Issues resolved 2 2

Hawx Pest Control and Terminix Consumer Ratings

Rank
18 out of 120 in Pest Control and Services category
19 out of 120 in Pest Control and Services category
Customer service
13 in category
14 in category
Value for money
17 in category
15 in category
Advertised vs Delivered
10 in category
12 in category
Exchange, Refund and Cancellation Policy
11 in category
12 in category

Hawx Pest Control and Terminix Rating Details

Customer service
1.3 (81 reviews)
1.3 (438 reviews)
Reviewer's quote

...This is the worst customer service experience I’ve ever experienced. I‘ve filed a formal compliant with the BBB. Don’t waste your time or money on these guys..

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...left but lied and said he was there longer than he was my problem has not been fixed I still have roaches same amount if not more and I asked for a refund customer service gave me the run-around how do I email I'll call I left a voicemail they will get ahold of you they tried calling I have a cell phone no voicemail nothing and they still will not give me to a manager to get my refund or talk to a manager I get the same run around and it's been 2...

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Value for money
1.2 (73 reviews)
1.3 (307 reviews)
Reviewer's quote

...After 3 pathetic "services", I've already figured out that they are crooks that steal your money by being deceptive and misleading from the salesman to the totally diluted if not just water they "service" with. They havent killed one bug in my yard with their water. In fact it's worse now than ever...

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Called the local office in Mobile, AL multiple times and left messages as well as using their texting system. After 2 weeks. Still no response. So, called customer service that rang for 15 minutes without answer. Then called the corporate line which I decided instead of questions I would just...

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Advertised vs Delivered
1.3 (73 reviews)
1.2 (299 reviews)
Reviewer's quote

...They have over promised and under delivered. They are NOT accredited by the Better Business Bureau. Buyer BEWARE!!..

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...I am willing to pay for services that I received and do not want to continue paying for services that are not delivered by competent technicians. Terminix is a horrible company to do business with. Stay away..

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Exchange, Refund and Cancellation Policy
1.3 (69 reviews)
1.2 (307 reviews)
Reviewer's quote

...They keep calling and harassing me to pay cancellation fees for a contract I never signed in the first place. Do not do business with this company! The worst company I have ever seen!..

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They said the same thing you should be getting your refund it take 2 to 3 weeks..

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Hawx Pest Control and Terminix Pros and Cons

Pros
  • No pros
  • Technician was nice
  • Price was competitive
  • Technicians
  • Technicians that did their job and had product available
  • No pros
Cons
  • Ridiculous charges for substandard service
  • Pest control contract scam
  • Door to door solicitors
  • Customer service
  • Service
  • Untruthful promises

Hawx Pest Control and Terminix Most Positive Reviews

Top rated reviews
5

They do a great job. I read what I signed and they followed through on every aspect. Their company is growing by leaps...

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5

I called Terminix, the person who answered the phone put me on hold for one & half hours. I asked to talk to a...

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5

They arrived in the 2 hour window they provided me, and the pest control is keeping the bugs off of my property.

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5

$1500 for a bed bug job. At first I was very upset at the price. You got it done. Thank you.

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Hawx Pest Control and Terminix Most Critical Reviews

Lowest rated reviews
1

Hawx Pest came knocking on my door one day. I was told Hawx Pest would spray inside and out quarterly. I gave specific d...

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1

Terrible customer service

my wife and i recently helped another couple move and somehow brought home bed-bugs.we did so...

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1

the terrible company not told about the cancellation fee. no effect on pest , now when i am saying dont do they are...

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1

I had a yellow jacket infestation so I called Terminix for a one-time treatment. I guess now they just send an inspecto...

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Hawx Pest Control and Terminix Latest Reviews

Recent published reviews
1

Wish I had read all these pior. After 3 pathetic "services", I've already figured out that they are crooks that steal yo...

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1

Terminix charged a substantial down payment on services for rodent removal. They required I submit to a financial...

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1

Were soliciting door to door. Told them it was illegal in our neighborhood and punishable as trespassing. The Hawk...

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1.1

I have been a Terminix customer for years. In April 2020 I bought a pest exclusion for my house for around $1,000 and as...

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Hawx Pest Control and Terminix Products and Services

Most reviewed product and services
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  • Terminix Pest Control (224 reviews)
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  • Terminix Termite Pest Control (50 reviews)