Hawx Pest Control vs Pestbear: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hawx Pest Control and Pestbear as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Hawx Pest Control

1.4

Pestbear

1.4

Hawx Pest Control

Pestbear

Hawx Pest Control and Pestbear Overview

Total reviews

106

Company responses

Issues resolved

Hawx Pest Control was first mentioned on PissedConsumer on Jun 30, 2016 and since then this brand received 106 reviews. It is 69 reviews more than Pestbear received since Jan 22, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Pestbear customer support team than with Hawx Pest Control customer service.

Hawx Pest Control and Pestbear Consumer Ratings

Rank

17 out of 183 in Pest Control and Services category

16 out of 183 in Pest Control and Services category

Customer service

12 in category

10 in category

Advertised vs Delivered

10 in category

20 in category

Service Scheduling

15 in category

10 in category

According to consumer ratings and reviews, Pestbear ranks 1 points higher in the Pest Control and Services category than Hawx Pest Control. People gave Hawx Pest Control 1.3 stars for Customer service criterion in Pest Control and Services category and it is 21 points higher than the worst rated brand in this category. At the same time, Pestbear was rated 1.4 stars for Customer service criterion in this category and it is 23 points higher than the worst rated brand in this category. If we look at Advertised vs Delivered criterion, than we see that Hawx Pest Control has a higher rating than Pestbear. Regarding Service Scheduling criterion, consumers gave Hawx Pest Control 1.4 stars and it is 55% greater than other in category. Pestbear however was rated 1.9 stars and it is 70% greater than other in category.

Hawx Pest Control and Pestbear Rating Details

Customer service

1.3 (70 reviews)

1.4 (17 reviews)

Reviewer's quote

...This is the worst customer service experience I’ve ever experienced. I‘ve filed a formal compliant with the BBB. Don’t waste your time or money on these guys..

Bryan W

Each time a phone call is made to their Customer Service Department, no appropriate customer service is received, even though the original quote copy for service is emailed to the company. Then they call and state that they have a recording stating that I agreed to the original price. SCAM!!! Do...

Janice L

Advertised vs Delivered

1.3 (66 reviews)

1 (8 reviews)

Reviewer's quote

Same experience as others, thought i was paying for a one time service as it was peesented that why by sales person. I paid to have my moms house sprayed and said i was getting a discount since they were in the area. He did not mention ut was a service contract and now they want 200 to cancel. We...

Pascal

We just had a young guy come out to treat our Brandon. Exceptional young gentleman is very knowledgeable and his cure for us it was truly a great experience I would recommend Brandon first and pest Bear second because Brandon Brandon was kind gracious and knowledgeable thank you Pestbear.

John M

Service Scheduling

1.4 (65 reviews)

1.9 (7 reviews)

Reviewer's quote

This company is dishonest, harassing, and just an all around nightmare to deal with! They do not provide the service they describe, will stalk you when you try to cancel and now have lied about providing service at our home in a gated and guarded community— which they could not have entered. We...

Amy G

I was provided a quote for annual service that offered a 100% warranty with a promise that they would return between scheduled visits should a problem persist. After the treatment I continued to have the same lawn bug problems and it was very evident; NOT small or hardly noticeable. I asked that...

Kijana