PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hawx Pest Control and Orkin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hawx Pest Control
Orkin

Hawx Pest Control and Orkin Overview

Total reviews 120 245
Company responses 0 0
Issues resolved 2 1

Hawx Pest Control and Orkin Consumer Ratings

Rank
17 out of 122 in Pest Control and Services category
14 out of 122 in Pest Control and Services category
Customer service
12 in category
11 in category
Value for money
16 in category
9 in category
Advertised vs Delivered
10 in category
9 in category
Exchange, Refund and Cancellation Policy
10 in category
6 in category

Hawx Pest Control and Orkin Rating Details

Customer service
1.3 (81 reviews)
1.4 (70 reviews)
Reviewer's quote

...This is the worst customer service experience I’ve ever experienced. I‘ve filed a formal compliant with the BBB. Don’t waste your time or money on these guys..

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...I'm extremely displeased with your company's customer service. Sincerely, Jessica Hanke..

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Value for money
1.2 (73 reviews)
1.7 (35 reviews)
Reviewer's quote

...After 3 pathetic "services", I've already figured out that they are crooks that steal your money by being deceptive and misleading from the salesman to the totally diluted if not just water they "service" with. They havent killed one bug in my yard with their water. In fact it's worse now than ever...

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I was told if I get any bed bugs issues after I sign the contract I would get my money back. After many many months and services I have received with you guys this morning I have killed four bed bugs on my bed...

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Advertised vs Delivered
1.3 (73 reviews)
1.6 (35 reviews)
Reviewer's quote

...They have over promised and under delivered. They are NOT accredited by the Better Business Bureau. Buyer BEWARE!!..

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HAVE HAD ORKIN SERVICE AT OUR LOG HOME FOR YEARS. THIS IS A SECOND HOME IN LONE ROCK WI. I STILL HAD BUGS AND MICE AFTER TREATMENT. I E-MAILED ORKIN SEVERAL TIMES AND NO REPLY. SINCE NO ONE CARES AT ORKIN, I CANCELLED MY SERVICE, STILL NO REPLY FROM ORKIN AFTER WEEKS.

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Exchange, Refund and Cancellation Policy
1.3 (69 reviews)
1.6 (38 reviews)
Reviewer's quote

...They keep calling and harassing me to pay cancellation fees for a contract I never signed in the first place. Do not do business with this company! The worst company I have ever seen!..

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...Requested refund since they guarantee results but no one calls back..

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Hawx Pest Control and Orkin Pros and Cons

Pros
  • No pros
  • Technician was nice
  • Price was competitive
  • Friendly
  • Service tech
  • Nice over the phone
Cons
  • Ridiculous charges for substandard service
  • Pest control contract scam
  • Door to door solicitors
  • Customer service
  • Customer service stinks
  • Tech

Hawx Pest Control and Orkin Most Positive Reviews

Top rated reviews
5

They do a great job. I read what I signed and they followed through on every aspect. Their company is growing by leaps...

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5

I have Orkin Pest Control at my home and business as do my other family members and I must say my tech Steve Capps is...

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5

They arrived in the 2 hour window they provided me, and the pest control is keeping the bugs off of my property.

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5

Orkin and all reputable PC Companies read your reviews and usually take them seriously. In 2015 the management team at O...

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Hawx Pest Control and Orkin Most Critical Reviews

Lowest rated reviews
1

Hawx Pest came knocking on my door one day. I was told Hawx Pest would spray inside and out quarterly. I gave specific d...

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1

Orkin - Such a SCAM! There is absolutely no excuse for a company to send a tech (on the first scheduled inspection...

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1

the terrible company not told about the cancellation fee. no effect on pest , now when i am saying dont do they are...

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1

orkin area supervisor came in my home and put bedbugs in my bed as i was watching him. he was contacted due to the...

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Hawx Pest Control and Orkin Latest Reviews

Recent published reviews
1

Wish I had read all these pior. After 3 pathetic "services", I've already figured out that they are crooks that steal yo...

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1.8

Good evening,
I have cancelled this service multiple times through my local OKC office and you guys are still scheduling...

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1

Were soliciting door to door. Told them it was illegal in our neighborhood and punishable as trespassing. The Hawk...

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1

I gave them 264.00 promised that they would get rid of the rats in my home.
The came fixed the screens around outside of...

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