PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hawx Pest Control and Orkin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hawx Pest Control
Orkin

Hawx Pest Control and Orkin Overview

Total reviews
109
220
Company responses
0
0
Issues resolved
1
1

Orkin was first mentioned on PissedConsumer on Mar 4, 2008 and since then this brand received 220 reviews. It is 111 reviews more than Hawx Pest Control received since Jun 30, 2016. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Hawx Pest Control customer support team than with Orkin customer service.

Hawx Pest Control and Orkin Consumer Ratings

Rank
17 out of 127 in Pest Control and Services category
12 out of 127 in Pest Control and Services category
Customer service
12 in category
11 in category
Service Scheduling
15 in category
6 in category
Advertised vs Delivered
10 in category
6 in category

According to consumer ratings and reviews, Orkin ranks 5 points higher in the Pest Control and Services category than Hawx Pest Control. People gave Hawx Pest Control 1.3 stars for Customer service criterion in Pest Control and Services category and it is 21 points higher than the worst rated brand in this category. At the same time, Orkin was rated 1.4 stars for Customer service criterion in this category and it is 22 points higher than the worst rated brand in this category. If we look at Service Scheduling criterion, than we see that Orkin has a higher rating than Hawx Pest Control. Regarding Advertised vs Delivered criterion, consumers gave Hawx Pest Control 1.3 stars and it is 70% greater than other in category. Orkin however was rated 1.7 stars and it is 82% greater than other in category.

Hawx Pest Control and Orkin Rating Details

Customer service
1.3 (73 reviews)
1.4 (53 reviews)
Reviewer's quote

...This is the worst customer service experience I’ve ever experienced. I‘ve filed a formal compliant with the BBB. Don’t waste your time or money on these guys..

Bryan W

...Orkin is not the only PC Companies to change long term employees due to complacency and lack of customer service. So far every complaint is 3 yes old. I suggest that you reach out to them again and I also SUGGEST ORKIN do the same...

PissedConsumer1256498
Service Scheduling
1.4 (68 reviews)
2.1 (38 reviews)
Reviewer's quote

...my door and wanted to treat my yard for pest, I told him I already had a company treating my yard, next thing I knew I was getting calls saying I owed for a service treatment, I called the company and explained the situation to a representative who told me I signed a contract with their company, I knew I had not so I ask...

Abryana

However, This technician has never provided pest control services in my attic. Now I have a roach infestation in my attic. I was told by the technician that Orkin did not "do attics, or spray around beds" I have had the technician come to my house between scheduled visits numerous times to control...

Carla C
Advertised vs Delivered
1.3 (67 reviews)
1.7 (24 reviews)
Reviewer's quote

...They have over promised and under delivered. They are NOT accredited by the Better Business Bureau. Buyer BEWARE!!..

Jeff E

i cancelled an account months ago, but they kept taking my money for months, and have not refunded.

PissedConsumer1668759

Hawx Pest Control and Orkin Pros and Cons

Pros
  • No pros
  • Price was competitive
  • Good customer service
  • Service tech
  • Friendly
  • Technicians
Cons
  • Ridiculous charges for substandard service
  • Pest control contract scam
  • Door to door solicitors
  • Customer service
  • Hate it
  • Customer service stinks

Hawx Pest Control and Orkin Most Positive Reviews

Top rated reviews
5

They do a great job. I read what I signed and they followed through on every aspect. Their company is growing by leaps...

5

I have Orkin Pest Control at my home and business as do my other family members and I must say my tech Steve Capps is...

Hawx Pest Control and Orkin Most Critical Reviews

Lowest rated reviews
1

Hawx Pest came knocking on my door one day. I was told Hawx Pest would spray inside and out quarterly. I gave specific d...

1

Orkin - Such a SCAM! There is absolutely no excuse for a company to send a tech (on the first scheduled inspection...

Hawx Pest Control and Orkin Latest Reviews

Recent published reviews
1

Thought it was going to be a good product. IT'S Not caused a huge rash on my dogs belly. They told me to file a claim wi...

Read all 109 reviews
1

From start to finish this company will no exactly where the problem is and get you to sign a long term deal. I will...

Read all 220 reviews

Hawx Pest Control and Orkin Products and Services

Most reviewed product and services
  • Hawx Pest Control Pest Control (38 reviews)
  • Hawx Pest Control Customer Care (14 reviews)
  • Hawx Pest Control Sales Representative (10 reviews)
  • Orkin Pest Control (92 reviews)
  • Orkin Customer Care (24 reviews)
  • Orkin Mouse Pest Control (5 reviews)