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Havertys Furniture

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 326 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Sales staff 7
  • Location 7
  • Showroom 5
  • Delivery was as promised 3
  • Their delivery was as promised 2

Customers don't like

  • Very poor quality5
  • Fabric defective4
  • Customer service3
  • Where furniture was made2
  • Plan is not worth the paper its written on2
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The Dump

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 103 TOTAL REVIEWS
  • $47.6K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Upset 1
  • Store layout and selection 1
  • Salesman 1
  • Sales person 1
  • Amy swanson-sales person 1

Customers don't like

  • Very bad no help from customer service2
  • Lousy customer service and no resolution2
  • Bad uality leather couch2
  • Product1
  • Fault product1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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