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  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2048 TOTAL REVIEWS
Rank
230 out of 1712
in Furniture and Decor category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    00:32
  • ISSUES RESOLVED
    20%
Top Products and Services
1.4
141 reviews
1.8
138 reviews
2.5
45 reviews
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 346 TOTAL REVIEWS
Rank
158 out of 1712
in Furniture and Decor category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2
63 reviews
1.8
55 reviews
2.8
14 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Rooms To Go vs Havertys Furniture?

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Anonymous
#1527004

First, We have found that Havertyts has the best quality, selection and a very professional sales force. Havertys has sales people that that stay for many years and know their products.

They stand behind their warranty. Rooms to go has very poor quality products , mostly made in China. The sales force is unprofessional with little knowledge of their product and RTG has a huge turnover . When you call about a warranty, the tell you that there is nothing that they do to help you.

I ordered a mattress from RTG, they sent the wrong one. They WILL NOT CORRECT THIER MISTAKE

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