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Rooms To Go
Havertys Furniture

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Rooms To Go

Rooms To Go

1.8
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2215 TOTAL REVIEWS
Rank
260 out of 2100
in Furniture and Decor category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    21
  • SUCCESSFUL
    24%
  • AVG CALL DURATION
    00:32
  • ISSUES RESOLVED
    40%
Top Products and Services
2
165 reviews
1.7
146 reviews
2.5
45 reviews
Havertys Furniture

Havertys Furniture

2.0
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 359 TOTAL REVIEWS
Rank
192 out of 2100
in Furniture and Decor category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    01:45
  • ISSUES RESOLVED
    50%
Top Products and Services
1.9
67 reviews
1.8
55 reviews
2.6
16 reviews

How would you compare Rooms To Go vs Havertys Furniture?

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Anonymous
#1527004

First, We have found that Havertyts has the best quality, selection and a very professional sales force. Havertys has sales people that that stay for many years and know their products.

They stand behind their warranty. Rooms to go has very poor quality products , mostly made in China. The sales force is unprofessional with little knowledge of their product and RTG has a huge turnover . When you call about a warranty, the tell you that there is nothing that they do to help you.

I ordered a mattress from RTG, they sent the wrong one. They WILL NOT CORRECT THIER MISTAKE

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