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Havertys Furniture

2.0
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 352 TOTAL REVIEWS
Rank
173 out of 1810
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Staff
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:45
  • ISSUES RESOLVED
    100%
Top Products and Services
2
64 reviews
1.8
55 reviews
2.6
16 reviews

Rooms To Go

1.8
?

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  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2102 TOTAL REVIEWS
Rank
240 out of 1810
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Staff
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    00:32
  • ISSUES RESOLVED
    100%
Top Products and Services
1.9
153 reviews
1.7
144 reviews
2.5
45 reviews

How do you compare Havertys Furniture vs Rooms To Go?

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Anonymous
#1527004

First, We have found that Havertyts has the best quality, selection and a very professional sales force. Havertys has sales people that that stay for many years and know their products.

They stand behind their warranty. Rooms to go has very poor quality products , mostly made in China. The sales force is unprofessional with little knowledge of their product and RTG has a huge turnover . When you call about a warranty, the tell you that there is nothing that they do to help you.

I ordered a mattress from RTG, they sent the wrong one. They WILL NOT CORRECT THIER MISTAKE

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