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Havertys Furniture
Rooms To Go

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Havertys Furniture

Havertys Furniture

2.0
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 359 TOTAL REVIEWS
Rank
192 out of 2098
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    01:45
  • ISSUES RESOLVED
    50%
Top Products and Services
1.9
67 reviews
1.8
55 reviews
2.6
16 reviews
Rooms To Go

Rooms To Go

1.8
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2212 TOTAL REVIEWS
Rank
260 out of 2098
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    20
  • SUCCESSFUL
    25%
  • AVG CALL DURATION
    00:32
  • ISSUES RESOLVED
    40%
Top Products and Services
1.9
164 reviews
1.7
146 reviews
2.5
45 reviews

How would you compare Havertys Furniture vs Rooms To Go?

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Anonymous
#1527004

First, We have found that Havertyts has the best quality, selection and a very professional sales force. Havertys has sales people that that stay for many years and know their products.

They stand behind their warranty. Rooms to go has very poor quality products , mostly made in China. The sales force is unprofessional with little knowledge of their product and RTG has a huge turnover . When you call about a warranty, the tell you that there is nothing that they do to help you.

I ordered a mattress from RTG, they sent the wrong one. They WILL NOT CORRECT THIER MISTAKE

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