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Havertys Furniture

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 311 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • Location 7
  • Sales staff 6
  • Showroom 4
  • Delivery was as promised 2
  • Their delivery was as promised 2

Customers don't like

  • Customer service8
  • Very poor quality8
  • Quality and service5
  • Damages4
  • Fabric defective4
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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1695 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • Sales representative 15
  • Good price 8
  • Showroom 8
  • Attentive sales person 7
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service31
  • Business ethics29
  • Defective product22
  • Being ignored15
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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