PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Restoration Hardware and Havertys Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Restoration Hardware
Havertys Furniture

Restoration Hardware and Havertys Furniture Overview

Total reviews
246
364
Company responses
0
0
Issues resolved
3
3

Havertys Furniture was first mentioned on PissedConsumer on Mar 10, 2008 and since then this brand received 364 reviews. It is 118 reviews more than Restoration Hardware received since Apr 5, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Restoration Hardware customer support team and Havertys Furniture customer service.

Restoration Hardware and Havertys Furniture Consumer Ratings

Rank
241 out of 2130 in Furniture and Decor category
236 out of 2130 in Furniture and Decor category
Product or Service Quality
212 in category
252 in category
Customer service
188 in category
178 in category
Style and Design
120 in category
227 in category

According to consumer ratings and reviews, Havertys Furniture ranks 5 points higher in the Furniture and Decor category than Restoration Hardware. People gave Restoration Hardware 1.6 stars for Product or Service Quality criterion in Furniture and Decor category and it is 321 points higher than the worst rated brand in this category. At the same time, Havertys Furniture was rated 1.5 stars for Product or Service Quality criterion in this category and it is 281 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Havertys Furniture has a higher rating than Havertys Furniture. Regarding Style and Design criterion, consumers gave Restoration Hardware 3.2 stars and it is 77% greater than other in category. Havertys Furniture however was rated 2.7 stars and it is 57% greater than other in category.

Restoration Hardware and Havertys Furniture Rating Details

Product or Service Quality
1.6 (44 reviews)
1.5 (81 reviews)
Reviewer's quote

...Restoration Hardware gives lip service to the situation but has not rectified this in any way. Since they hired this company who has a F rating on BBB from reviewers who echo my exact same situation this is not an acceptable response..

Diane L

My. Name is LynnLooney I bought a sectional in the end of November it was delivered in December 2019 the right did recliner is to loose They tried to repair it they said it was supposed to get like that two texts came out but that didn’t work because they were friends the second one covered the...

Lynn L
Customer service
1.5 (39 reviews)
1.5 (93 reviews)
Reviewer's quote

...When people pay outrageous amounts of money for products that don’t hold up, it is unconscionable to turn around and suggest that the customer is at fault for the quality problem. Restoration Hardware sells some very attractive eye candy, but its products are not backed up by quality or service..

Terri E

...Their furniture and customer service exceeded Havertys. Stay clear of these crooks..

James C
Style and Design
3.2 (36 reviews)
2.7 (68 reviews)
Reviewer's quote

This bed is made poorly with cheap wood. I am on my 2nd replacement in 2 months time. Both sets the wood has cracked. Terrible product. Do not buy!

Reita

On March 8, 2017 I purchased just under $8,000 case in furniture from the Perimeter Store. My sales persons were Meredith N. and Steven L. I was also sold a furniture protection plan. I was told it would cover "anything" that should go wrong with my furniture. On one of my recliners the foam...

Maurice K

Restoration Hardware and Havertys Furniture Pros and Cons

Pros
  • Beautiful design
  • In-store sales agent
  • Design is beautiful
  • Sales staff
  • Location
  • Showroom
Cons
  • Terrible customer service
  • Quality
  • Wherehouse customer response
  • Customer service
  • Very poor quality
  • Quality and service

Restoration Hardware and Havertys Furniture Most Positive Reviews

Top rated reviews
5

My wife and I went to RH as part of a remodel we are doing at our home. The staff was very helpful and extremely knowled...

5

The commercial is meant to be comical and it is. It's not meant to be offensive to a certain industry. It's simply a...

Restoration Hardware and Havertys Furniture Most Critical Reviews

Lowest rated reviews
1

ordered bathroom fixtures at a restoration hardware outlet , discussed order with sales rep and explained I would be...

1

I have had the worst experience with Haverty. I recently bought a house and turned to Haverty to outfit my guest...

Restoration Hardware and Havertys Furniture Latest Reviews

Recent published reviews

The system hung up on me!

Read all 246 reviews
1.8

Everything Havertys sells is over-priced junk. I'd go to Rooms-To-Go and pay way less for the same products. It all...

Read all 364 reviews

Restoration Hardware and Havertys Furniture Products and Services

Most reviewed product and services
  • Restoration Hardware Customer Care (22 reviews)
  • Restoration Hardware Shipping Service (19 reviews)
  • Restoration Hardware Printmakers Bed (2 reviews)
  • Havertys Furniture Sofa (69 reviews)
  • Havertys Furniture Furniture Set (55 reviews)
  • Havertys Furniture Customer Care (17 reviews)