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Havertys Furniture

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 317 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • Location 7
  • Sales staff 7
  • Showroom 5
  • Delivery was as promised 3
  • Their delivery was as promised 2

Customers don't like

  • Very poor quality5
  • Fabric defective4
  • Customer service3
  • Plan is not worth the paper its written on2
  • Where furniture was made2
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Restoration Hardware

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 226 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • Beautiful design 7
  • In-store sales agent 4
  • Design is beautiful 3
  • Furniture and bed linens 3
  • In-store staff 1

Customers don't like

  • Terrible customer service4
  • Quality4
  • Order pushed 5 times3
  • Wherehouse customer response3
  • Telephone customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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