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Havertys Furniture

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 311 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • Location 7
  • Sales staff 6
  • Showroom 4
  • Delivery was as promised 2
  • Their delivery was as promised 2

Customers don't like

  • Customer service8
  • Very poor quality8
  • Quality and service5
  • Damages4
  • Fabric defective4
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Raymour and Flanigan

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 368 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • Salesperson 2
  • Layout of store 2
  • Saleman 2
  • Samantha 1
  • Selection 1

Customers don't like

  • Inferior furniture6
  • Lack of follow through4
  • Terrible customer service4
  • Lack of transparency3
  • Quality of furniture3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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