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Havertys Furniture

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 328 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Sales staff 7
  • Location 7
  • Showroom 6
  • Delivery was as promised 3
  • Their delivery was as promised 2

Customers don't like

  • Very poor quality5
  • Fabric defective4
  • Customer service3
  • Where furniture was made2
  • Plan is not worth the paper its written on2
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Lazboy

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 857 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Chair 5
  • That it once was a good brand 4
  • Sales personnel 4
  • Recliner easy up down 4
  • Good delivery service 4

Customers don't like

  • Not good quality14
  • Bad customer service12
  • Resolution of the problem5
  • Do not stand by their product5
  • Poor extended warranty4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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