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Havertys Furniture

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 317 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • Location 7
  • Sales staff 7
  • Showroom 5
  • Delivery was as promised 3
  • Their delivery was as promised 2

Customers don't like

  • Very poor quality5
  • Fabric defective4
  • Customer service3
  • Plan is not worth the paper its written on2
  • Where furniture was made2
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Home Zone Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $32.8K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • Price 5
  • Lady who helped with my sale 1
  • Price of the set 1
  • Sales person 1
  • Sofa after it was finally delivered 1

Customers don't like

  • Customer service4
  • No communication2
  • Poor customer service2
  • Resolution process2
  • Storeroom in shambles2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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