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HauteLook

E-commerce
  • 1 ISSUES RESOLVED
  • 163 TOTAL REVIEWS
  • $7.3K CLAIMED LOSSES
  • $162 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Some items 3
  • Prices 2
  • Selection of merchandise 1
  • Products offered 1
  • Customer service 1

Customers don't like

  • Fulfillment of orders4
  • Lack of respect for customer3
  • Shipping system2
  • Shipment length2
  • That they sell products they are not able to deliver1
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Tradesy

E-commerce
  • 6 ISSUES RESOLVED
  • 729 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • Website and mobile site 4

Customers don't like

  • Customer service35
  • Lack of customer service10
  • Policies and procedures9
  • Poor communication8
  • How sellers treated8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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