PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hasbro and The Ashton Drake Galleries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hasbro
2.2
The Ashton Drake Galleries
Has Verified Representatives
1.9
Hasbro
The Ashton Drake Galleries

Hasbro and The Ashton Drake Galleries Overview

Total reviews 17 423
Company responses 0 10
Issues resolved 0 3

Hasbro and The Ashton Drake Galleries Consumer Ratings

Rank
30 out of 281 in Kids' Stores category
474 out of 3172 in E-commerce category
Customer service
53 in category
281 in category
Product or Service Quality
22 in category
368 in category
Price Affordability
29 in category
513 in category
Website
15 in category
395 in category

Hasbro and The Ashton Drake Galleries Rating Details

Customer service
1.2 (5 reviews)
1.6 (214 reviews)
Reviewer's quote

Cant change my password and no one has gotten back to me. I spent over $1,000 on hasbro pulse this year.

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Just try to get a human for customer service. or A tracking no. for a purchased item through the mail via their offer card...

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Product or Service Quality
2 (5 reviews)
1.7 (192 reviews)
Reviewer's quote

...So I waited again, and again they delayed once again without telling me, not until I go search the product. Then, I email them again. And now they said the product is out of stock, so they can't give me one..

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I ordered a stars and stripes outfit and apparently that enrolled me in a subscription service although it says it nowhere on the website. Unethical. I can't get a straight answer as to whether the order has been canceled and whether they are going to refund me the money for the outfit I never...

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Price Affordability
2.8 (5 reviews)
2 (194 reviews)
Reviewer's quote

We have 4 My Little Pony mini Equestria girl toys. Of those four toys, 2 have lost 1 leg and the other has lost both legs. We cannot fix the toys because of the way the joints are constructed so at this point my daughter plays with three broken toys because I refuse to waste more money of them....

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...When I call it really seems they have no clue about shipping like they’re guessing, horrible customer service And for the price of the doll I will go back to paradise galleries. Goodbye..

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Website
3.6 (5 reviews)
2.3 (189 reviews)
Reviewer's quote

Are you serious no ones wants the new *** lps. No one gives a *** about Ur company cuz i dont like. Yeah i know you have been improving ur LPS lets say not. Are you serious a kid wants a ion back you dont have the *** time to do that huh. Why did you stop making the old LPS just give me reason...

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I HATE THIS COMPANY!!! There is no customer service whatsoever! I cannot log in to the website because it doesn't recognize my email so how did I place my order???? They are exceptional when it comes to debiting my account and to populate my email with advertisements. I will NEVER purchase anything...

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Hasbro and The Ashton Drake Galleries Pros and Cons

Pros
  • Transformers toys
  • Variety of toys within the mlp brand
  • Older monopoly editions
  • Shipped in a timely manner
  • Ordering and purchasing and delivery is fine
  • Quality
Cons
  • How they have to have a boring old cat as a piece
  • How the sea ponies tail broke off at the joint
  • How the dolls all break
  • Customer service
  • False advertisement
  • Delivery

Hasbro and The Ashton Drake Galleries Most Positive Reviews

Top rated reviews
3.5

We have 4 My Little Pony mini Equestria girl toys. Of those four toys, 2 have lost 1 leg and the other has lost both...

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5

Did not reduce my last order Kathy
It said it was Deliverd but not to me I payed in full with PayPal Now I have no dol...

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No votes
5

Oh my goodness. I had a wonderful experiance with this company. I had to call a couple of times to work out ordering det...

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Hasbro and The Ashton Drake Galleries Most Critical Reviews

Lowest rated reviews
1

I'm writing to let you know about a product we purchased for our 9 yr old son for his birthday. Nerf TM brand walkie tal...

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1

Ordering from Ashton Drake.... A complete nightmare !!!! My son recently introduced me to realistic babies so I decided...

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1.3

The minis all come apart within days Hasbro why why why when u have such a good product would you put out cheap *** and...

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1

I ordered one doll from this company in 12/2014 and I made 5 monthly installment payments in which I just payed it off...

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Hasbro and The Ashton Drake Galleries Latest Reviews

Recent published reviews
2.7

Cant change my password and no one has gotten back to me. I spent over $1,000 on hasbro pulse this year.

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No votes

Can't get hold of them always busy

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2.9

I pre-ordered their DLX transformer figure from Hasbro Plus last year, it was set to ship out this June. By June, they...

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No votes

I am very disappointed in the quality if a doll that my daughter paid so much money for !

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Hasbro and The Ashton Drake Galleries Products and Services

Most reviewed product and services
  • Hasbro Toy (5 reviews)
  • Hasbro Doll (3 reviews)
  • The Ashton Drake Galleries Doll (126 reviews)
  • The Ashton Drake Galleries Shipping Service (104 reviews)
  • The Ashton Drake Galleries Monkey Coco Doll (5 reviews)