PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hasbro and The Ashton Drake Galleries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hasbro

Hasbro

2.2
The Ashton Drake Galleries

The Ashton Drake Galleries

Has verified representatives
1.8
Hasbro
The Ashton Drake Galleries

Hasbro and The Ashton Drake Galleries Overview

Total reviews
10
366
Company responses
0
10
Issues resolved
0
2

The Ashton Drake Galleries was first mentioned on PissedConsumer on Sep 11, 2008 and since then this brand received 366 reviews. It is 356 reviews more than Hasbro received since Jan 10, 2010.

Hasbro and The Ashton Drake Galleries Consumer Ratings

Rank
25 out of 312 in Kids' Stores category
443 out of 4208 in E-commerce category
Website
12 in category
361 in category
Product or Service Quality
42 in category
339 in category
Customer service
35 in category
258 in category

Hasbro and The Ashton Drake Galleries Rating Details

Website
3.7 (3 reviews)
2.3 (166 reviews)
Reviewer's quote

We have 4 My Little Pony mini Equestria girl toys. Of those four toys, 2 have lost 1 leg and the other has lost both legs. We cannot fix the toys because of the way the joints are constructed so at this point my daughter plays with three broken toys because I refuse to waste more money of them....

Amaziah

...Don't order from them, the dolls don't look anything like the website and are expensive for what you get and horrible customer service. I want my money back !!!!!!..

PissedConsumer1748222
Product or Service Quality
1.3 (3 reviews)
1.7 (167 reviews)
Reviewer's quote

The minis all come apart within days Hasbro why why why when u have such a good product would you put out cheap *** and put your name to it? It's embarrassing and disappointing ..

PissedConsumer834890

...I have talked to customer service without any problems and they have always been helpful and polite. I only buy the dolls with hand rooted hair never glued applied..

Brenda R
Customer service
1.3 (3 reviews)
1.5 (189 reviews)
Reviewer's quote

I tried to contact you by phone today Friday Sept. 28 in the afternoon around three o'clock but got a message that you were closed. What are your hours and days that you're open?What I'm trying to find is an actual list the new 300 Scrabble words. I can find all kinds of sites or news stories that...

Judy Z

...Ashton Drake is the worst company with the worst customer service, and they really have no clue what is going on. Buyer beware..

Grethel

Hasbro and The Ashton Drake Galleries Pros and Cons

Pros
  • Variety of toys within the mlp brand
  • Older monopoly editions
  • Non-monopoly products
  • Shipped in a timely manner
  • General appearance
  • Quality
Cons
  • How they have to have a boring old cat as a piece
  • How the sea ponies tail broke off at the joint
  • How the dolls all break
  • Customer service
  • False advertisement
  • Unable to stop charges

Hasbro and The Ashton Drake Galleries Most Positive Reviews

Top rated reviews
3.5

We have 4 My Little Pony mini Equestria girl toys. Of those four toys, 2 have lost 1 leg and the other has lost both...

5

Did not reduce my last order Kathy
It said it was Deliverd but not to me I payed in full with PayPal Now I have no d...

Hasbro and The Ashton Drake Galleries Most Critical Reviews

Lowest rated reviews
1.3

The minis all come apart within days Hasbro why why why when u have such a good product would you put out cheap *** and...

1

Ordering from Ashton Drake.... A complete nightmare !!!! My son recently introduced me to realistic babies so I decided...

Hasbro and The Ashton Drake Galleries Latest Reviews

Recent published reviews

Why on earth have you changed the design of the My Little Pony Equestria Girls dolls? They now look like Barbie dolls, w...

Read all 10 reviews
1

I ordered three dolls for my three daughters for Christmas as they were the only thing they asked Santa for when we...

Read all 366 reviews

Hasbro and The Ashton Drake Galleries Products and Services

Most reviewed product and services
  • Hasbro Doll (3 reviews)
  • Hasbro Toy (3 reviews)
  • The Ashton Drake Galleries Doll (110 reviews)
  • The Ashton Drake Galleries Shipping Service (94 reviews)
  • The Ashton Drake Galleries Customer Care (16 reviews)