PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hasbro and LOL Surprise as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hasbro
LOL Surprise

Hasbro and LOL Surprise Overview

Total reviews 15 12
Company responses 0 0
Issues resolved 0 0

Hasbro and LOL Surprise Consumer Ratings

Rank
32 out of 278 in Kids' Stores category
72 out of 278 in Kids' Stores category
Website
14 in category
43 in category
Delivery Service
54 in category
21 in category
Product or Service Quality
52 in category
47 in category
Price Affordability
34 in category
86 in category

Hasbro and LOL Surprise Rating Details

Website
3.7 (3 reviews)
2 (3 reviews)
Reviewer's quote

We have 4 My Little Pony mini Equestria girl toys. Of those four toys, 2 have lost 1 leg and the other has lost both legs. We cannot fix the toys because of the way the joints are constructed so at this point my daughter plays with three broken toys because I refuse to waste more money of them....

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...I asked for a corporate number and she told me the number was on the website but calling was useless because you have to have a contact persons code and they can’t give me that. COMPLETE BULL S*#+. I just spent $200 on a pos item that this company will not back..

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Delivery Service
1.3 (3 reviews)
2.3 (3 reviews)
Reviewer's quote

...If I don't receive a response from Hasbro shortly to resolve this matter I will also make sure to leave numerous negative reviews about this product and the customer service of the company Hasbro. I do hope you take this matter seriously. Regards, Jason Atkinson..

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my lol surprise omg dollie and uptown have face defects, uptowns clothes is a little ripped.i would like to get a replacement of dollie, and a complete replacement of uptown with clothes , thights, shoes and earrings since its messed up.

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Product or Service Quality
1.3 (3 reviews)
1.5 (4 reviews)
Reviewer's quote

The minis all come apart within days Hasbro why why why when u have such a good product would you put out cheap *** and put your name to it? It's embarrassing and disappointing ..

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We are missing piece S, the clear V that attaches at the very center top piece of the castle that you attach the lights to.The back left side pice (1/3 major back pieces that hold it together) has misaligned screw holes and we cannot get the screws in.Please contact me ASAP about this as its been...

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Price Affordability
2.7 (3 reviews)
1 (4 reviews)
Reviewer's quote

Are you serious no ones wants the new *** lps. No one gives a *** about Ur company cuz i dont like. Yeah i know you have been improving ur LPS lets say not. Are you serious a kid wants a ion back you dont have the *** time to do that huh. Why did you stop making the old LPS just give me reason...

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We bought my 4 year old daughter the LOL amazing suprise box for Christmas and were very disappointed, shocked, and disgusted at the dolls & toys we opened. I am furious that my daughter had to see this and cannot believe that the box says ages 3+. They are very inappropriate for any child her age....

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Hasbro and LOL Surprise Pros and Cons

Pros
  • Transformers toys
  • Variety of toys within the mlp brand
  • Older monopoly editions
  • Usually good quality toys
  • Shiny and bright
  • Kids love lol
Cons
  • How they have to have a boring old cat as a piece
  • How the sea ponies tail broke off at the joint
  • How the dolls all break
  • We got a broken toy
  • Need to be more careful on packaging dolls
  • Missing clothing

Hasbro and LOL Surprise Most Positive Reviews

Top rated reviews
3.5

We have 4 My Little Pony mini Equestria girl toys. Of those four toys, 2 have lost 1 leg and the other has lost both...

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3.4

my lol surprise omg dollie and uptown have face defects, uptowns clothes is a little ripped.
i would like to get a replac...

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No votes
No votes

Hasbro and LOL Surprise Most Critical Reviews

Lowest rated reviews
1

I'm writing to let you know about a product we purchased for our 9 yr old son for his birthday. Nerf TM brand walkie tal...

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1

We bought my 4 year old daughter the LOL amazing suprise box for Christmas and were very disappointed, shocked, and...

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1.3

The minis all come apart within days Hasbro why why why when u have such a good product would you put out cheap *** and...

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1

I bought the LOL surprise house ($200) when I opened the box it was smashedZ none of my local stores sold them anymore...

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Hasbro and LOL Surprise Latest Reviews

Recent published reviews
No votes

I never received any type of response from Hasbro.

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No votes

i already lodge complaint last night

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No votes

I have not gotten a response back from Hasbro at all unfortunately.

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No votes

Hello my name is daniel temples. My two daughters had completely fell in love with LOL dolls the moment they came out...

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Hasbro and LOL Surprise Products and Services

Most reviewed product and services
  • Hasbro Toy (5 reviews)
  • Hasbro Doll (3 reviews)
  • Lol Surprise Doll (26 reviews)