PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KFC and Hartz Chicken as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KFC
Hartz Chicken

KFC and Hartz Chicken Overview

Total reviews
2335
29
Company responses
0
0
Issues resolved
6
0

KFC and Hartz Chicken Consumer Ratings

Rank
71 out of 655 in Fast Food category
193 out of 2613 in Cafes, Restaurants and Bars category
Customer service
54 in category
170 in category
Quality of Food
66 in category
142 in category
Location
67 in category
171 in category
Price Affordability
69 in category
187 in category

KFC and Hartz Chicken Rating Details

Customer service
1.6 (1019 reviews)
1.3 (12 reviews)
Reviewer's quote

...As you can understand, I will no longer consume your products and rest assured that I will make sure to share the story of bad customer service And lack of concern for your patrons with all my acquaintances. Happy 4th of July..

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...Don't ever come here!!! Customer service is HORRIBLE!!!! Got closed on several different occasions. Sign said closed @ 9 but as I was walking to the door @ 8:20, the rude lady locked the door on me. On another occasion, it was 8 & they were out of chicken...

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Quality of Food
2 (955 reviews)
2 (11 reviews)
Reviewer's quote

...Please see the pictures for the quality of food served oh that's right, you don't allow pictures to be posted in your comments or reviews. don't worry...

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On Sunday 8/5/18 @1:25 pm ordered my food 2 piece baked and a side order proceeded to the buffett with my cup put string beans and about 18 pinto beans in the cup -previously I asked the manager was this ok for me to do the few pinto with the green beans-he said yes long as it fits in the cup the...

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Location
2.5 (925 reviews)
2.6 (16 reviews)
Reviewer's quote

...Mount Pleasant location. That's the reason there a 2 star business..

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Entered wharton texas location and purchased two senior buffets at 12 noon it was not crowded. There were two wings and two thighs in the fried chicken basket. We we told more chicken would be out in 10 mins...

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Price Affordability
2.5 (910 reviews)
2 (12 reviews)
Reviewer's quote

The associate came to the cash register and went to cash register after she had talked with the Manager Christine started to put my order in and gave me a price. So, I kindly inform the associate "This is a replacement 8 piece. So,the associate spoke/looked to the unconcerned Manger Christine and...

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Lazy employees and rude ***

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KFC and Hartz Chicken Pros and Cons

Pros
  • Good chicken
  • Zero at this point
  • Taste
  • Good food
Cons
  • Poor customer service
  • Staff attitude
  • Worse customer service by the manager on duty
  • Horrible customer service

KFC and Hartz Chicken Most Positive Reviews

Top rated reviews
5

Clean,good food but pot chicken?where the chicken ?

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4

We were ready to eat and pulled up to this location 2920/ @ Rhodes rd.its Supposed to close at 9 but at 840 they had a...

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5

went to KFC twice in two weeks and both times my ordered at the drive thru were wrong. Ask specifically not to put any w...

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3.8

Tonight I bought dinner for my family the fries looked like they were dipped in grease over salted and the gravy was...

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KFC and Hartz Chicken Most Critical Reviews

Lowest rated reviews
1

WE WENT TO THE PLACE IN NORTHAMPTON, MA, ON KING STREET AND ORDERED THE CHICKEN AND WAS TOLD THERE WAS NONE. WE WERE TO...

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1

To whom it may concern.
I am a long time customer of Hartz Chicken Buffet. I've been a very loyal customer for over 20...

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1

I went to pick up lunch for my working guys and went thru the drive thru. I ordered and asked how much would it be. The...

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1

I am a very unsatisfied customer and i want someone to call me on the next business at your earliest

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KFC and Hartz Chicken Latest Reviews

Recent published reviews
No votes

I am one not to complain but this is the second time I have had a problem with my order of carry out. I ordered an eight...

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1.1

Lazy employees and rude ***

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No votes

I've been in restaurant business 32 yrs I know all the tricks and just sending U a note to be aware of ur new manager.

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No votes

I LIVE IN SHEPHERD TX..I DROVE TO CLEVELAND THIS MORNING WHEN I FOUND OUT HARTZ SELLS FRIED FISH NOW. BOUGHT MY FOOD...

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KFC and Hartz Chicken Products and Services

Most reviewed product and services
  • Kfc Customer Care (317 reviews)
  • Kfc Chicken (268 reviews)
  • Kfc Manager (183 reviews)
  • Hartz Chicken Buffet (5 reviews)
  • Hartz Chicken Customer Care (3 reviews)
  • Hartz Chicken Waiter (1 review)