PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sharis Berries and Harry And David as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sharis Berries
Harry And David

Sharis Berries and Harry And David Overview

Total reviews
572
414
Company responses
0
0
Issues resolved
6
4

Sharis Berries was first mentioned on PissedConsumer on May 10, 2011 and since then this brand received 572 reviews. It is 158 reviews more than Harry And David received since Dec 5, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Sharis Berries customer support team and Harry And David customer service.

Sharis Berries and Harry And David Consumer Ratings

Rank
41 out of 339 in Food Delivery category
46 out of 339 in Food Delivery category
Customer service
26 in category
32 in category
Product or Service Quality
39 in category
46 in category
Value for money
41 in category
38 in category

According to consumer ratings and reviews, Sharis Berries ranks 5 points higher in the Food Delivery category than Harry And David. People gave Sharis Berries 1.6 stars for Customer service criterion in Food Delivery category and it is 88 points higher than the worst rated brand in this category. At the same time, Harry And David was rated 1.5 stars for Customer service criterion in this category and it is 82 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Sharis Berries has a higher rating than Harry And David. Regarding Value for money criterion, consumers gave Sharis Berries 1.5 stars and it is 64% greater than other in category. Harry And David however was rated 1.5 stars and it is 67% greater than other in category.

Sharis Berries and Harry And David Rating Details

Customer service
1.6 (310 reviews)
1.5 (163 reviews)
Reviewer's quote

...What matters to them is revenue ONLY! Their customer service is ridiculous - layers of people who you can't understand and who work very hard to not give you a refund, even though the company did not deliver on their product. JUST SAY NO!!..

PissedConsumer1730346

...Just called customer service and I will receive refund . Hmmm , good customer service would be to replace the order at no cost and be refunded . Harry and David charge a lot for their products...

Carolyn S
Product or Service Quality
1.6 (293 reviews)
1.4 (160 reviews)
Reviewer's quote

...Customer Service Representative was not even friendly..

PissedConsumer1674765

I called customer service twice on 12/20, neither person could speak English, weren't helpful, and the 2nd representative refused to transfer me to the gentleman who had sent me the helpful email. I asked to speak to a manager, after waiting on hold several minutes, she came back on the line and...

Sol
Value for money
1.5 (293 reviews)
1.5 (143 reviews)
Reviewer's quote

...But I won't know until I see the money in my bank account. Frankly I'm not sure I would ever order anything from Shari's Berries again. It's just not worth the aggravation...

PissedConsumer1642524

...I asked them how would you like it if this happened to you? Time is money and the ceo needs to fix this. Someone dropped the ball here. and---my time is just as valuable as yours...

Sheanna

Sharis Berries and Harry And David Pros and Cons

Pros
  • Good product at times
  • Good customer service
  • Convenience
  • Customer service resolution
  • Customer service
  • Choosing delivery date
Cons
  • Poor customer service
  • Customer service
  • Poor customer service and poor order processing over phone
  • Customer service
  • Quality was sickening
  • I expect better for the price

Sharis Berries and Harry And David Most Positive Reviews

Top rated reviews
5

I received the Valentine's Day strawberries and roses. The roses were very small. They seemed like miniature roses. The...

5

This was a gift, sent to my mom in another state. Mom said they had whitish 'dusty' coating (probably the whiteness that...

Sharis Berries and Harry And David Most Critical Reviews

Lowest rated reviews
1

I went to this site to order some berries for my Mother for Mother's Day. They did not show the amount of shipping on...

1

I purchased a jam set from the Harry and Davis store in PA. When I opened one, the jam was over filled and the seal on...

Sharis Berries and Harry And David Latest Reviews

Recent published reviews

Delivery was not delivered on time. Emailing is a joke. I will NOT call and talk to someone if a different country to...

Read all 572 reviews
1.6

I ordered seasonal apples for my parents for arrival December 2019 . They never arrived . Just called customer service a...

Read all 414 reviews

Sharis Berries and Harry And David Products and Services

Most reviewed product and services
  • Sharis Berries Shipping Service (190 reviews)
  • Sharis Berries Strawberries (77 reviews)
  • Sharis Berries Customer Care (59 reviews)
  • Harry And David Gift Basket (70 reviews)
  • Harry And David Shipping Service (50 reviews)
  • Harry And David Pear (28 reviews)