PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sharis Berries and Harry And David as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sharis Berries
Harry And David

Sharis Berries and Harry And David Overview

Total reviews 709 434
Company responses 0 0
Issues resolved 9 5

Sharis Berries and Harry And David Consumer Ratings

Rank
53 out of 267 in Food Delivery category
57 out of 267 in Food Delivery category
Customer service
37 in category
40 in category
Product or Service Quality
48 in category
57 in category
Value for money
57 in category
50 in category
Reliability
45 in category
56 in category

Sharis Berries and Harry And David Rating Details

Customer service
1.6 (376 reviews)
1.5 (173 reviews)
Reviewer's quote

...I contacted their customer service dept. and was told they would deliver a new order of flowers, Here is their actual email: Thank you for reaching out to us. We apologize for not delivering on the date you requested...

Read full review

This worried me so I reached out to the customer service team who then advised me there was a delay with my package so they would refund my shipping fee as well as have the packages shipped as soon as possible. Another week went by and I still hadn't received my refund nor were there any changes...

Read full review
Product or Service Quality
1.6 (361 reviews)
1.4 (172 reviews)
Reviewer's quote

... Strawberries, that's right she opened an empty box no Strawberries !! I have called this company for 2 days straight no answer and there 877 number is out of service, stay away from this company !!....

Read full review

So then I tell my co-worker to look out for it, It never showed up! It has been 2 weeks, and still no gift, so I called customer service, and got a refund. To add insult to injury, customer service apologized for not getting the gift out, and proceeded to ask me if I was interested in purchasing...

Read full review
Value for money
1.5 (359 reviews)
1.6 (149 reviews)
Reviewer's quote

...I want my money refunded to Me..

Read full review

...in the mean time I have received no less than 20 sales emails from them, like I would consider spending more money with them..

Read full review
Reliability
1.5 (353 reviews)
1.3 (168 reviews)
Reviewer's quote

I ordered some chocolate covered strawberries for my wife to celebrate our anniversary only to be dissapoined by a long strand of hair found in the package.

Read full review

Horrible customer experienceOperator was rude uninformed and a jerkTried to find out senderWould not reveal.Box full of ants

Read full review

Sharis Berries and Harry And David Pros and Cons

Pros
  • Convenience
  • Uncertainty about delivery times for fragile fruit
  • Products appeared appetizing and professionally displayed
  • Customer service resolution
  • Customer service
  • Choosing delivery date
Cons
  • Poor customer service
  • Poor customer service and poor order processing over phone
  • Whole expeience
  • Customer service
  • Delivery guarantee
  • Shipping and customer service departments are horrible

Sharis Berries and Harry And David Most Positive Reviews

Top rated reviews
5

I received the Valentine's Day strawberries and roses. The roses were very small. They seemed like miniature roses. The...

Read full review
5

This was a gift, sent to my mom in another state. Mom said they had whitish 'dusty' coating (probably the whiteness that...

Read full review
5

I used to not trust any type of online shopping. I had heard too many stories about wrong orders, not recieving paid...

Read full review
5

I ordered a canister of moose munch 10oz. for my Mother In Laws 80 th Birthday. When I was wrapping her gift I noticed...

Read full review

Sharis Berries and Harry And David Most Critical Reviews

Lowest rated reviews
1

I went to this site to order some berries for my Mother for Mother's Day. They did not show the amount of shipping on...

Read full review
1

I purchased a jam set from the Harry and Davis store in PA. When I opened one, the jam was over filled and the seal on...

Read full review
1

I placed several orders making sure to pick a delivery date within their standard shipping guide. Not only was my order...

Read full review
1

Thank you for your inappropriate suggestion.I would prefer not to contact the State office for AIG and let them know the...

Read full review

Sharis Berries and Harry And David Latest Reviews

Recent published reviews
3.6

Emailed Shari's Berries, and got a response within several hours. They provided all the information I needed, was very...

Read full review
1

I am very disappointed with Harry and David. I placed an order on 8 October 2020 to be delivered 30 October 2020. The pa...

Read full review
No votes

I just want to know if my order was received, and I need a confirmation number to track it

Read full review
1

It's crazy to see just how many other people are dealing with my same issues with this company. I highly suggest anyone...

Read full review

Sharis Berries and Harry And David Products and Services

Most reviewed product and services
  • Sharis Berries Shipping Service (198 reviews)
  • Sharis Berries Strawberries (107 reviews)
  • Sharis Berries Fruit Arrangement (47 reviews)
  • Harry And David Gift Basket (72 reviews)
  • Harry And David Shipping Service (50 reviews)
  • Harry And David Pear (28 reviews)