PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harry And David and Sharis Berries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Harry And David
Sharis Berries

Harry And David and Sharis Berries Overview

Total reviews
398
566
Company responses
0
0
Issues resolved
2
6

Sharis Berries was first mentioned on PissedConsumer on May 10, 2011 and since then this brand received 566 reviews. It is 168 reviews more than Harry And David received since Dec 5, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Harry And David customer support team and Sharis Berries customer service.

Harry And David and Sharis Berries Consumer Ratings

Rank
47 out of 353 in Food Delivery category
38 out of 353 in Food Delivery category
Product or Service Quality
50 in category
39 in category
Customer service
31 in category
27 in category
Reliability
43 in category
36 in category

According to consumer ratings and reviews, Sharis Berries ranks 9 points higher in the Food Delivery category than Harry And David. People gave Harry And David 1.4 stars for Product or Service Quality criterion in Food Delivery category and it is 47 points higher than the worst rated brand in this category. At the same time, Sharis Berries was rated 1.6 stars for Product or Service Quality criterion in this category and it is 58 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Sharis Berries has a higher rating than Harry And David. Regarding Reliability criterion, consumers gave Harry And David 1.3 stars and it is 56% greater than other in category. Sharis Berries however was rated 1.5 stars and it is 63% greater than other in category.

Harry And David and Sharis Berries Rating Details

Product or Service Quality
1.4 (152 reviews)
1.6 (292 reviews)
Reviewer's quote

...Yesterday, a customer service rep informed me online orders always take longer, really?? The birthday is now three days past. I am a most disappointed customer. I will not be ordering from David & Harry’s again...

Barbara K

Ordered for fathers day paid an extra 12.99 for certain day delivery. That day came and passed. They were shipped the day they were supposed to be delivered. 2 days later and still no chocolate.. called and lady said oh well things happen can re ship to you on monday and you will have them next...

Barbara G
Customer service
1.5 (152 reviews)
1.6 (307 reviews)
Reviewer's quote

I called customer service right away. A guy named Garret is by far the rudest man i have encountered this new year!!! I stated my complaints and i told him that in the future “please make sure all orders are complete before delivering” he answered me rudely and gave a lengthy explanation of their...

PissedConsumer1441842

But while I am on the phone with Shari’s Berries customer service person, I get a confirmation of my order for that day 8/13/19. So that proved I had never been notified my order was canceled and did not have the opportunity to have done something else for my daughter’s special birthday. The...

PissedConsumer1623909
Reliability
1.3 (151 reviews)
1.5 (284 reviews)
Reviewer's quote

I have purchased from this company, which has led to promotional emails...all of which DO NOT WORK. They have expired, even though I have tried to use that day, they are not valid or whatever lame reason. bottom line is it is a bait and switch promotion, which I am certain is illegal. I wrote to...

Arletha

Have ordered several items from them. This time placed an order for three items in September. The first was to be delivered today while I was visiting my son for thanksgiving. They were never delivered because the wrong address was listed, I was on the phone twice for more than 35 min. Finally they...

Pat b

Harry And David and Sharis Berries Pros and Cons

Pros
  • Customer service
  • Choosing delivery date
  • Online shopping
  • Good product at times
  • Good customer service
  • Convenience
Cons
  • Customer service
  • Quality was sickening
  • Delivery guarantee
  • Poor customer service
  • Customer service
  • Poor customer service and poor order processing over phone

Harry And David and Sharis Berries Most Positive Reviews

Top rated reviews
5

This was a gift, sent to my mom in another state. Mom said they had whitish 'dusty' coating (probably the whiteness that...

5

I received the Valentine's Day strawberries and roses. The roses were very small. They seemed like miniature roses. The...

Harry And David and Sharis Berries Most Critical Reviews

Lowest rated reviews
1

I purchased a jam set from the Harry and Davis store in PA. When I opened one, the jam was over filled and the seal on...

1

I went to this site to order some berries for my Mother for Mother's Day. They did not show the amount of shipping on...

Harry And David and Sharis Berries Latest Reviews

Recent published reviews
1.3

I have used them for years with no problem. Recently I placed a small order weeks in advance of the chosen delivery...

Read all 398 reviews

Charged my card 5 times, poor customer service

Read all 566 reviews

Harry And David and Sharis Berries Products and Services

Most reviewed product and services
  • Harry And David Gift Basket (69 reviews)
  • Harry And David Shipping Service (50 reviews)
  • Harry And David Customer Care (25 reviews)
  • Sharis Berries Shipping Service (190 reviews)
  • Sharis Berries Strawberries (75 reviews)
  • Sharis Berries Customer Care (59 reviews)