PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harry And David and Sharis Berries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Harry And David
Sharis Berries

Harry And David and Sharis Berries Overview

Total reviews
431
699
Company responses
0
0
Issues resolved
5
9

Harry And David and Sharis Berries Consumer Ratings

Rank
51 out of 261 in Food Delivery category
47 out of 261 in Food Delivery category
Customer service
34 in category
30 in category
Product or Service Quality
55 in category
43 in category
Reliability
50 in category
39 in category
Website
39 in category
42 in category

Harry And David and Sharis Berries Rating Details

Customer service
1.5 (171 reviews)
1.6 (368 reviews)
Reviewer's quote

...Customer service horrible. My mother ended up with no gift and I received an apology from customer service but nothing else. I would give them a 0 if I could..

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...I contacted their customer service dept. and was told they would deliver a new order of flowers, Here is their actual email: Thank you for reaching out to us. We apologize for not delivering on the date you requested...

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Product or Service Quality
1.4 (170 reviews)
1.6 (354 reviews)
Reviewer's quote

...I emailed customer service and asked for a discounted price on the order since the gift would not be delivered until after her birthday, and was granted a discounted price. However, my credit card statement today showed a charge of the regular price. I will NEVER use Harry and David again..

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...This was two separate orders that both had issues with the quality. (Only one had bugs, but fruit was inedible in both and looked nothing like what I ordered)..

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Reliability
1.3 (166 reviews)
1.5 (349 reviews)
Reviewer's quote

Horrible customer experienceOperator was rude uninformed and a jerkTried to find out senderWould not reveal.Box full of ants

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The order date was taken down wrong was not delivered when it was supposed to be I took four different calls over two days to get straightened out but nonetheless order was finally delivered well if Friday was supposed to be on Tuesday happy that it was taken care of

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Website
2.2 (151 reviews)
2.1 (326 reviews)
Reviewer's quote

I ordered 31637X a Christmas cactus and it looked NOTHING like the picture on the website. The website picture shows the basket with flowers in full bloom and the basket is full of the plant. The gift that was delivered had a few buds ( no blooms) and it looked like they stuck one small plant in...

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...THEIR website messed up the delivery address and a whole day has been wasted and nothing accomplished. I hope whoever lives at the address they are sending the berries to enjoys them! DON'T BUY FROM THEM IF YOU VALUE YOUR TIME AND YOUR SANITY!..

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Harry And David and Sharis Berries Pros and Cons

Pros
  • Customer service resolution
  • Customer service
  • Choosing delivery date
  • Convenience
  • Uncertainty about delivery times for fragile fruit
  • Products appeared appetizing and professionally displayed
Cons
  • Customer service
  • Delivery guarantee
  • Quality was sickening
  • Poor customer service
  • Poor customer service and poor order processing over phone
  • Strawberries all broken and mushy

Harry And David and Sharis Berries Most Positive Reviews

Top rated reviews
5

This was a gift, sent to my mom in another state. Mom said they had whitish 'dusty' coating (probably the whiteness that...

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5

I received the Valentine's Day strawberries and roses. The roses were very small. They seemed like miniature roses. The...

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5

I ordered a canister of moose munch 10oz. for my Mother In Laws 80 th Birthday. When I was wrapping her gift I noticed...

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5

I used to not trust any type of online shopping. I had heard too many stories about wrong orders, not recieving paid...

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Harry And David and Sharis Berries Most Critical Reviews

Lowest rated reviews
1

I purchased a jam set from the Harry and Davis store in PA. When I opened one, the jam was over filled and the seal on...

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1

I went to this site to order some berries for my Mother for Mother's Day. They did not show the amount of shipping on...

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1

Thank you for your inappropriate suggestion.I would prefer not to contact the State office for AIG and let them know the...

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1

I placed several orders making sure to pick a delivery date within their standard shipping guide. Not only was my order...

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Harry And David and Sharis Berries Latest Reviews

Recent published reviews
3.7

I received a replacement box of pears because after 3 weeks my original box hadn't ripened. Following the instructions...

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1

Ordered roses &;;; candy for my wife. Arrived late, had to go find the delivery person as she was lost and not very...

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1.2

Horrible customer experience
Operator was rude uninformed and a jerk
Tried to find out sender
Would not reveal.
Box full of...

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3.6

The order date was taken down wrong was not delivered when it was supposed to be I took four different calls over two...

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Harry And David and Sharis Berries Products and Services

Most reviewed product and services
  • Harry And David Gift Basket (71 reviews)
  • Harry And David Shipping Service (50 reviews)
  • Harry And David Pear (28 reviews)
  • Sharis Berries Shipping Service (199 reviews)
  • Sharis Berries Strawberries (105 reviews)
  • Sharis Berries Customer Care (62 reviews)